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Assisted Living in Dallas

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Signature Pointe

Assisted Living in Dallas

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Signature Pointe

14655 Preston Rd, Dallas, TX 75254 View map
Overview of Signature Pointe

A premier senior living facility in Dallas, Signature Pointe is one of the most trusted retirement communities. Signature Pointe strives to provide personalized care uniquely designed for individuals specific needs. Management and staff have exceedingly done wonderful work in providing care for residents independent living, assisted living, memory care, skilled nursing, and rehabilitation. Signature Pointe prides itself on training employees and having licensed professionals that residents feel comfortable receiving care from them. 

Outside the services of staff and professionals, resident satisfaction is also found by the fantastic amenities housed in the community such as their spacious common areas, outdoor courtyards, salon, scheduled transportation, and planned activities– to name a few. Residents of different ages– with a gender breakdown favoring the women more with seventy-five percent, and twenty-five percent with men– all get equal care in terms of prioritizing each resident to cultivate a vibrant retirement lifestyle centered on their well-being. Signature Pointe is dedicated to providing the best senior living community in Dallas which many have garnered great satisfaction from their services. 

(972) 833-8003

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
2/5
Texas average: 3.0/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Texas average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
1/5
Texas average: 2.4/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5
Texas average: 4.0/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 76

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Texas average
Occupancy rate 63.4%
Residents per day (avg) 70
Occupancy rate
63.4%
Residents per day (avg)
70

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

37% of new residents, usually for short-term rehab.

Typical stay 29 days

Private pay

59% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

4% of new residents, often for long-term daily care.

Typical stay 1 years

Finances and operations

Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$26.4M
Operating loss
-$11.2M
Privately-owned community Operated by a partnership between two or more business owners.
Home revenue
$26,443,467.00
Operating loss
$-11,155,534.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.6M
39.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$27.0M
Total costs $37.6M
Bed community size
76-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 81 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
63%
In line with Texas average
Occupied beds
48 / 76
Average residents 75 per day

License details

Facility type
Assisted Living
Status Licensed
Expiration June 30, 2026
County: DALLAS

Additional licensing details

License number: 144920
CMS Certification Number: 675757

Ownership & operating entity

Signature Pointe is legally operated by LCS-SP LLC, and administrated by JORDAN S BLAKE.

Management company: VILLAGE SENIOR CARE LLC
Owner: LCSSP LLC
Ownership type: Limited Liability Company (LLC)

Type Of Units

Alzheimer's Units
28 units
Total beds
76 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Administrator email: blakejordan@lscnet.com

Care Services

Provides Memory Care
Alzheimer's Certification

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 55 Years Old

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Apartments

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Signature Pointe

Assisted Living Independent Living Memory Care

Inspection History

In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.

Results

1 with citations

0 without citations

Texas average: 1 inspection with citations

5 total citations

5 life safety citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Texas average: 6 citations

Texas average: 6 life safety citations

Health Inspection History

Inspections
Total health inspections 9

Texas average 7.4


Last Health inspection on Aug 2025

Total health citations 24

Texas average 25.9

Citations per inspection
2.67

Texas average 3.67


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

10 of 24 citations resulted from standard inspections; 10 of 24 resulted from complaint investigations; and 4 of 24 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Texas average

Texas average: 2


Serious Health citations More info 1
150% worse than Texas average

Texas average: 0.4

0 critical citations More info Texas average: 2

1 serious citation More info Texas average: 0.4

23 moderate citations More info Texas average: 23

0 minor citations More info Texas average: 0.4
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Aug 12, 2025
Corrected

Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Aug 12, 2025
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. May 09, 2025
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. May 09, 2025
Corrected

Compare Assisted Living around Dallas The information below is reported by the Texas Health and Human Services Commission.

Filter by care type
Signature Pointe
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Dallas (Far North Dallas)
256
No
81
-
A+
Lcs-Sp Llc
5
0
5
Studio / 1 Bed / 2 Bed
Brookdale Lake Highlands
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Dallas (Lake Highlands)
116
Yes
60
48
A+
Esc-Ngh, L.p.
11
2
9
1 Bed / 2 Bed
New Horizon Homes – Dallas
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Dallas (Northwest Dallas)
8 Residents
No
50
-
-
-
0
0
0
Private Rooms
Griffin’s Homecare Haven
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Dallas
-
No
-
-
-
-
0
0
0
1 Bed / 2 Bed
The Heritage Houses
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Dallas-Fort Worth Metro Area
-
No
5
-
-
-
0
0
0
1 Bed / 2 Bed

Living Spaces & Floor Plans

851C0B36 Lake 954X1024
7A595004 Eldon 923X1024
325D9E48 Siegfried
Fa05Fe9A Swan 979X1024
3Cf8Bb1D Fenella
0D957B62 Odette 928X1024
Bc2Aee6C Leda

Places of interest near Signature Pointe

Address 14.5 miles from city center — 3.55 miles to nearest hospital (Texas Oncology-Medical City Dallas Blood and Marrow Transplant)

Address 14655 Preston Rd, Dallas, TX 75254

Calculate Travel Distance to Signature Pointe

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 109
Employees 109
Contractors 0
Staff to resident ratio 0.57:1
62% worse than Texas average

Texas average ratio: 1.51:1

Avg staff/day 50
Average shift 7.9 hours
0% compared with Texas average

Texas average: 8.1 hours

Total staff hours (quarter) 36,122
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 13
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 22
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.2 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 35
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.1 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

0%

0 contractor hours this quarter

No contractor roles were reported this quarter.

Staff by category
Certified Nursing Assistant3503510,84391100%7.1
Licensed Practical Nurse220227,95991100%10.2
Registered Nurse130133,95391100%9
Speech Language Pathologist100103,0337380%7.3
RN Director of Nursing4041,6078695%7
Physical Therapy Assistant7071,5578088%7.2
Respiratory Therapy Technician5051,4758088%7.4
Physical Therapy Aide4041,4546571%7.5
Qualified Social Worker3031,3886673%7.6
Medication Aide/Technician3031,3888593%8.1
Dental Services Staff2029386571%7.5
Nurse Practitioner1015306571%8.2
35 Certified Nursing Assistant
% of Days 100%
22 Licensed Practical Nurse
% of Days 100%
13 Registered Nurse
% of Days 100%
10 Speech Language Pathologist
% of Days 80%
4 RN Director of Nursing
% of Days 95%
7 Physical Therapy Assistant
% of Days 88%
5 Respiratory Therapy Technician
% of Days 88%
4 Physical Therapy Aide
% of Days 71%
3 Qualified Social Worker
% of Days 73%
3 Medication Aide/Technician
% of Days 93%
2 Dental Services Staff
% of Days 71%
1 Nurse Practitioner
% of Days 71%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
191 residents
Residents by payment source
Medicare
135 residents (70.7%)
Medicaid
56 residents (29.3%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.4
In line with Texas average

Texas average: 8.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 11.7
27% better than Texas average

Texas average: 16.0

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 11.5%
29% better than Texas average

Texas average: 16.2%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 21.2%
31% worse than Texas average

Texas average: 16.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 2.3%
85% better than Texas average

Texas average: 15.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.7%
17% better than Texas average

Texas average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 6.8%
53% worse than Texas average

Texas average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Texas average

Texas average: 0.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 0.0%
100% better than Texas average

Texas average: 3.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 10.1%
253% worse than Texas average

Texas average: 2.9%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 11.5%
46% worse than Texas average

Texas average: 7.9%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 66.7%
32% worse than Texas average

Texas average: 97.3%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 87.8%
10% worse than Texas average

Texas average: 97.9%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 53.4%
41% worse than Texas average

Texas average: 90.4%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.5%
63% better than Texas average

Texas average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 37.9%
57% worse than Texas average

Texas average: 88.0%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $38K
52% lower than Texas average

Texas average: $80K

Number of fines 1
60% fewer fines than Texas average

Texas average: 2.5

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 1
354% more payment denials than Texas average

Texas average: 0.2

Fines amount comparison
Fines amount comparison
This facility $38K
Texas average $80K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Dec 21, 2023
$38K
Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Dec 21, 2023
7 days

Last updated: Jan 2026

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Texas Seniors

Get financial aid guidance

Community Care for the Aged and Disabled (CCAD)

TX Medicaid CCAD

Age 65+ or disabled, Texas resident, Medicaid-eligible, care need (not always nursing home level).

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Large state; rural access challenges.

Texas Community Care Services

TX CCS

Age 60+, Texas resident, at risk of decline.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; high demand in urban areas.

Area Agency on Aging (AAA) Services

Texas AAA Services

Age 60+, TX resident; no income/asset limits.

None; donations encouraged.

Not assessed.

28 AAAs; includes Meals on Wheels in some areas.

Medicare Savings Program (MSP)

Texas Medicare Savings Program

Age 65+ or disabled, TX resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Texas Comprehensive Energy Assistance Program (CEAP)

Age 60+ prioritized, TX resident, low-income.

~$3,970/month (185% FPL).

Not assessed.

Priority for elderly/disabled; covers gas, electric, propane.

Family Caregiver Support Program (FCSP)

Texas Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed.

High rural demand; includes grandparent caregivers.

Senior Community Service Employment Program (SCSEP)

Texas SCSEP

Age 55+, unemployed, low-income, TX resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Texas VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, TX resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High veteran population; supports rural/urban needs.

Property Tax Exemption for Seniors

Texas Senior Property Tax Exemption

Age 65+, TX resident, homeowner (homestead).

None; tax-based eligibility.

Not assessed.

$25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.

Senior Farmers’ Market Nutrition Program (SFMNP)

Texas SFMNP

Age 60+, TX resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$50/season); serves ~20,000 via 28 AAAs.

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