Inspection Reports for Mayflower Home

616 Broad Street, IA, 501122298

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Inspection Report Summary

The most recent inspection, a complaint investigation completed on November 17, 2025, found the facility to be in substantial compliance with no deficiencies cited. Earlier inspections showed a mixed record, with prior annual surveys identifying deficiencies related to following physician’s orders for pressure ulcers, bowel management, medication administration, resident rights, and respiratory care documentation. Complaint investigations in October and November 2025 were unsubstantiated, and enforcement actions such as fines or license suspensions were not listed in the available reports. The main themes of deficiencies involved documentation and adherence to care protocols, including medication and respiratory treatments. The facility’s recent clean complaint investigations suggest some improvement following earlier citations.

Deficiencies (last 5 years)

Deficiencies (over 5 years) 1.2 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

73% better than Iowa average
Iowa average: 4.4 deficiencies/year

Deficiencies per year

4 3 2 1 0
2020
2021
2023
2024
2025

Census

Latest occupancy rate 31 residents

Based on a May 2025 inspection.

This facility has shown a decline in demand based on occupancy rates.

Census over time

20 25 30 35 40 Jun 2020 Sep 2020 Dec 2020 Dec 2021 Jul 2024 May 2025

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Nov 17, 2025

Visit Reason
A complaint investigation for complaint #2636013-C was conducted from November 13, 2025 to November 17, 2025.

Complaint Details
Complaint #2636013-C was investigated and the facility was found to be in substantial compliance.
Findings
The facility was found to be in substantial compliance with no deficiencies cited.

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Oct 14, 2025

Visit Reason
A complaint investigation for complaint #2583300-C was conducted from October 9, 2025 to October 14, 2025.

Complaint Details
Complaint #2583300-C was investigated and the facility was found to be in substantial compliance.
Findings
The facility was found to be in substantial compliance with no deficiencies cited.

Inspection Report

Plan of Correction
Deficiencies: 0 Date: Jun 16, 2025

Visit Reason
The document serves as a Plan of Correction following a survey ending May 29, 2025, addressing the facility's compliance status.

Findings
The facility was found to be in substantial compliance based on the credible allegation and Plan of Correction, resulting in certification effective June 16, 2025.

Inspection Report

Annual Inspection
Census: 31 Deficiencies: 2 Date: May 29, 2025

Visit Reason
The inspection was conducted as the facility's annual recertification survey from May 27, 2025 to May 29, 2025.

Findings
The facility failed to meet professional standards of quality related to following physician's orders for pressure ulcers and bowel movement documentation for multiple residents. Deficiencies included lack of proper documentation, failure to notify physicians timely, and inconsistent medication administration and bowel management.

Deficiencies (2)
Failure to follow physician's orders for 1 of 3 residents reviewed for pressure ulcers.
Failure to ensure bowel regularity and proper documentation for 3 of 4 residents reviewed.
Report Facts
Residents reviewed for pressure ulcers: 3 Residents reviewed for bowel regularity: 4 Facility census: 31

Employees mentioned
NameTitleContext
Kellie McClureCEO, NHASigned the inspection report
Staff ARegistered Nurse (RN)Applied betadine to resident's heel and interviewed regarding treatment orders
Director of NursingStated nurses should look at orders prior to treatment and described routine orders for bowel management
Staff DRegistered Nurse (RN)Interviewed about bowel movement documentation and lists
Staff CCertified Nursing Assistant (CNA)Interviewed about bowel movement list and resident status
Staff EAssistant Director of Nursing (ADON)Interviewed about bowel movement list discrepancies
Staff BRegistered Nurse (RN)Interviewed about bowel movement refusals and nursing staff practices

Inspection Report

Annual Inspection
Census: 27 Deficiencies: 3 Date: Jul 11, 2024

Visit Reason
The inspection was conducted as the facility's annual recertification survey from July 8, 2024 to July 11, 2024 to assess compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities.

Findings
The facility was found not in compliance with resident rights and professional standards, including failure to recognize and respect psychosocial feedback from residents regarding alarms and failure to follow manufacturer recommendations for insulin administration. Deficiencies were identified related to resident rights and medication administration.

Deficiencies (3)
Failure to recognize and respect psychosocial feedback and responses for 2 of 3 residents reviewed regarding alarms that sounded when standing, causing anxiety and fear.
Failure to follow manufacturer recommendations while administering insulin using an insulin pen for 1 of 1 resident reviewed.
Failure to ensure a registered nurse worked at least 8 consecutive hours a day, 7 days a week as required.
Report Facts
Total Census: 27 Resident Census: 28 Resident Census: 28

Employees mentioned
NameTitleContext
Kellie McDuffCEO, LNHASigned the statement of deficiencies and plan of correction
Staff ALicensed Practical Nurse (LPN)Administered insulin using insulin pen and acknowledged manufacturer recommendations
Staff BRegistered Nurse (RN)Worked night shift on 6/16/24; involved in staffing deficiency
Staff CRegistered Nurse (RN)Responded to Resident #4 alarm mat incident
Staff DRegistered Nurse (RN)Involved in Resident #4 alarm and restorative program
Staff ECertified Nurse Aide (CNA)Reported on Resident #4 alarm use and observations
Director of Nursing (DON)Acknowledged alarm concerns and staffing issues
Executive DirectorAcknowledged concerns with alarms and call light company
Physical TherapistProvided input on Resident #4 alarm use and therapy
Physical Therapy Aide (PTA)Reported on Resident #10 floor alarm discussion

Inspection Report

Renewal
Deficiencies: 0 Date: May 11, 2023

Visit Reason
A Recertification Survey was conducted from May 08, 2023 to May 22, 2023 to assess the facility's compliance for renewal purposes.

Findings
The facility was found to be in substantial compliance during the recertification survey.

Inspection Report

Annual Inspection
Census: 34 Deficiencies: 1 Date: Dec 22, 2021

Visit Reason
The inspection visit was conducted as the facility's annual health survey to assess compliance with federal regulations related to respiratory care and tracheostomy suctioning.

Findings
The facility failed to ensure proper weekly changing and documentation of oxygen tubing for residents requiring oxygen therapy, with observations showing tubing without dates and inconsistent documentation. The facility's oxygen concentrator policy was reviewed and staff interviews revealed gaps in knowledge and documentation practices.

Deficiencies (1)
Failure to ensure residents requiring respiratory care, including tracheostomy suctioning, received care consistent with professional standards, specifically related to weekly changing and documentation of oxygen tubing.
Report Facts
Resident census: 34 Correction date: Dec 27, 2021

Employees mentioned
NameTitleContext
Kellie McLaughlinBSN, NHASigned the statement of deficiencies and plan of correction

Inspection Report

Abbreviated Survey
Census: 34 Deficiencies: 0 Date: Dec 23, 2020

Visit Reason
A COVID 19 Focused Infection Control Survey was conducted by the Department of Inspections and Appeals from 12/21/2020 through 12/23/2020.

Findings
The facility was found in compliance with CMS and Centers for Disease Control and Prevention (CDC) recommended practices to prepare for COVID 19.

Inspection Report

Renewal
Census: 35 Deficiencies: 0 Date: Sep 10, 2020

Visit Reason
The inspection was conducted as a recertification survey and COVID-19 Focused Infection Control Survey from September 8 to 10, 2020.

Findings
The facility was found to be in substantial compliance at the time of the recertification survey and COVID-19 Focused Infection Control Survey.

Inspection Report

Abbreviated Survey
Census: 33 Deficiencies: 0 Date: Jun 16, 2020

Visit Reason
A COVID 19 Focused Infection Control Survey was conducted by the Department of Inspections and Appeals on 6/16/2020.

Findings
The facility was found to be in compliance with CMS and Centers for Disease Control and Prevention (CDC) recommended practices to prepare for COVID 19.

Report

May 29, 2025

Report

Jul 11, 2024

Report

May 11, 2023

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