Hope Home Assisted Living Facility

Care Home in San Bernardino County

Hope Home Assisted Living Facility

Care Home in San Bernardino County

Overview of Hope Home Assisted Living Facility

Hope Home Assisted Living Facility is an idyllic community on Highland Valley Road, Diamond Bar, CA, that offers assisted living. Here, residents enjoy the highest quality of care and support from a compassionate and highly trained team attending to their needs 24/7. The community also handles daily living activities and household responsibilities, providing residents more time to do the things they truly enjoy.

Meet new friends and gain meaningful experiences with a well-thought-out calendar of fun activities and stimulating programs tailored to their leisure and wellness. Have the finest dining experience with healthy and delightful meals catering to nutritional needs and preferences. Make the most out of your golden years with the community’s dedicated care and welcoming environment.

Bed community size
6-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
6 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 53 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
83%
Higher than the California average: 72.8%
Occupied beds
5 / 6
Average residents 87 per day

License Details

Facility TypeResidential Care Elderly
StatusLicensed
IssuanceNovember 7, 2019
CountyLos Angeles

Ownership & Operating Entity

Hope Home Assisted Living Facility is legally operated by Kim, Jung Hyun.

Safety & Compliance

Safety FeaturesAll exits monitored, emergency exits equipped with alarms, signal device system in rooms.

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Amenities & Lifestyle

Specific ProgramsHealth Care, Nutrition, Special Memory Care, Assisted Living Facility, Maintenance Services

Dining & Nutrition

Food DescriptionIn-house room service with individualized meal plans accommodating special diets.
Meals IncludedYes
Special Dietslow-salt, low-fat, low-sugar, liquid, and more

What does this home offer?

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Housing options icon

Housing Options: Private / Shared Rooms

Building type icon
Building type icon

Building Type: Single-story

Dining services icon
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Dining Services

Transportation services icon
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Transportation Services

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Housekeeping Services

Recreational activities icon
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Recreational Activities

Types of Care at Hope Home Assisted Living Facility

Assisted Living

Contact Hope Home Assisted Living Facility

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics worse than average are highlighted in red; those better than average are highlighted in green.

Since 2021 vs. California state average
Overall vs. California average 2 Worse Metrics worse than California average:
• Serious citations (Type A) (67% above)
• Official inspections (25% above)
1 At Avg Metrics at California average:
• Moderate citations (Type B) (at California avg)
5 Better Metrics better than California average:
• Total citations (10% below)
• Total visits (31% below)
• Complaint visits (77% below)
• Other visits (57% below)
• Complaint investigations (70% below)
Latest Inspection November 19, 2024 Annual Inspection

Citations Info Citations are formal regulatory violations recorded during state inspections. California uses Type A (serious) and Type B (moderate) severity levels.

MetricThis FacilityCalifornia Averagevs. California Avg
Total citations Info Formal regulatory violations recorded by California Community Care Licensing Division (CCLD) inspectors across all inspection types. 910 This facility has 10% fewer total citations than a typical California facility (9 vs. California avg 10).↓ 10% better
Serious citations (Type A) Info Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 53 This facility has 67% more serious citations (type a) than a typical California facility (5 vs. California avg 3).↑ 67% worse
Moderate citations (Type B) Info Violations that do not pose an immediate risk but still represent a departure from required care or operational standards. Corrective action required within a specified timeframe. 44 This facility has moderate citations (type b) in line with the California average (4 vs. California avg 4).— At avg

Inspections & Visits Info Regulatory visits include scheduled inspections, complaint investigations, and other on-site visits by state regulators.

MetricThis FacilityCalifornia Averagevs. California Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 1116 This facility has 31% fewer total visits than a typical California facility (11 vs. California avg 16).↓ 31% better
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. Fewer complaint visits generally indicate fewer reported concerns. 313 This facility has 77% fewer complaint visits than a typical California facility (3 vs. California avg 13).↓ 77% better
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 37 This facility has 57% fewer other visits than a typical California facility (3 vs. California avg 7).↓ 57% better
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 54 This facility has 25% more official inspections than a typical California facility (5 vs. California avg 4).↑ 25% worse
Complaint Investigations Info Investigations triggered by formal complaints filed by residents, families, or staff. Complaint Investigations can result in multiple complaint visits. This home had 3 complaint visits. 310 This facility has 70% fewer complaint investigations than a typical California facility (3 vs. California avg 10).↓ 70% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Most inspections found no deficiencies, with the most recent report from November 19, 2024, showing full compliance and no issues. Earlier reports included some isolated deficiencies such as an outdated physician’s report in November 2023 and several facility-related issues like inadequate food supply and unauthorized building alterations in June 2023. A complaint investigation in January 2021 substantiated a failure to follow eviction procedures, but several other complaint investigations were unsubstantiated. The facility appears to have improved over time, with recent inspections showing fewer and less serious deficiencies. Minor issues related to documentation and facility maintenance were the main concerns, but no fines or enforcement actions were listed in the available reports.

Read the full state inspection reports, including specific deficiencies and facility responses.

Show Inspection Reports

Financial Assistance for
Care Home in California

Hope Home Assisted Living Facility is located in Diamond Bar, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority
General California resident, low-income, utility/heating need.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
CA

High demand in inland/coastal extremes; weatherization capped at $5,000/home.

Benefits
Utility payments (avg. $500-$1,000/year) Weatherization (e.g., insulation, avg. $1,000-$3,000 savings)

Places of interest near Hope Home Assisted Living Facility

Address 3.2 miles from city center Info Estimated distance in miles from Diamond Bar's city center to Hope Home Assisted Living Facility's address, calculated via Google Maps.

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Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Compare Care Home around San Bernardino County The information below is reported by the California Department of Social Services and Department of Public Health.

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