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Nursing Home in Hartford

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Avery Heights

Nursing Home in Hartford

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Avery Heights

705 New Britain Ave, Hartford, CT 06106 View map
Overview of Avery Heights

Avery Heights is a tightly-knit senior living community with quality service in Hartford. Offering independent living, assisted living, and memory care, they bring an elevated lifestyle into their elegant and gracious approach to modern-day senior living. Avery Heights is a resident-driven community that strives to put the needs of its residents first since 1957. 

Avery Heights offers a range of services for its residents, such as scheduled local transportation available upon request; a calendar of activities is given to each resident with a list of scheduled classes, outings, and other events; and delicious meals served at the dining room.

(860) 953-1201

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
2/5
Connecticut average: 3.4/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
2/5
Connecticut average: 3.1/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5
Connecticut average: 3.4/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
3/5
Connecticut average: 3.6/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 44m per day

This home provides 8% less nursing time per resident than the Connecticut average.

Connecticut average: 4h 4m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 39m per day 42m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 5m per day 2h 17m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 9m per day 3h 25m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 2m per day 5m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 30m per day 28m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 199

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Connecticut average
Occupancy rate 85.4%
Residents per day (avg) 171
Occupancy rate
85.4%
Residents per day (avg)
171

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

26% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

59% of new residents, often for short stays.

Typical stay 2 months

Medicaid

15% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Finances and operations

Voluntary non-profit community
Home revenue
$36.2M
Operating deficit
-$456.7K
Voluntary non-profit community
Home revenue
$36,194,864.00
Operating deficit
$-456,713.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.8M
30% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$25.8M
Total costs $36.7M
Years in operation
17 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 37 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
85%
In line with Connecticut average
Occupied beds
170 / 199
Average residents 102 per day

License details

Status Active
Issuance January 4, 2009
Expiration March 31, 2027

Additional licensing details

License number: 750C

Room costs

Private Room (119 rooms) $618 per day
Semi-Private Room (80 rooms) $573 per day

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
Short-Term Rehab

All Levels of Care

Independent Living
Assisted Living
Memory Care
Home Health Care
Short-Term Rehabilitation
Long-Term Care

Amenities & Lifestyle

Fitness Center
Marjorie B. Doty Aquatic Center
Walking Trails
Support Groups
Spiritual Care

Programs & Activities

Specific Programs
Independent Living, Assisted Living, Memory Care, Home Health Care, Short-Term Rehabilitation, Long-Term Care, Support Groups, Wellness, Fitness Center, Dining, Community Map, Events, Volunteer.
Volunteer Programs
Yes

Types of Care at Avery Heights

Memory Care Assisted Living Independent Living Skilled Nursing
Contact Avery Heights

Inspection History

In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.

6 visits/inspections

6 routine inspections

Breakdown by inspection type
  • 2 plans of correction

Results

2 with issues

0 without issues

Connecticut average: 13 visits/inspections

Latest inspection

Date February 26, 2025

Inspection history

01-21-2025 Inspection Report
02-26-2025 Plan of Correction
04-05-2024 Inspection Report
04-05-2024 Inspection Report
04-05-2024 Inspection Report
05-01-2023 Plan of Correction
06-13-2022 Inspection Report
10-28-2022 Inspection Report

27 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Avery Heights

The most recent inspection on July 14, 2025, found that all previously identified violations had been corrected. Earlier inspections showed a pattern of deficiencies primarily related to medication administration, infection control, and documentation, including issues with narcotic counts, expired insulin use, and COVID-19 precautions. A notable complaint investigation in 2019 involved an alleged abuse incident that was not substantiated, though the facility was cited for incomplete clinical records. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s record indicates improvement over time, with recent inspections showing correction of prior deficiencies and compliance with state regulations.

Health Inspection History

Inspections
Total health inspections 6

Connecticut average 5.7


Last Health inspection on Oct 2025

Total health citations 40

Connecticut average 32

Citations per inspection
6.67

Connecticut average 5.82


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

35 of 40 citations resulted from standard inspections; and 5 of 40 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 2
567% worse than Connecticut average

Connecticut average: 0.3


Serious Health citations More info 2
186% worse than Connecticut average

Connecticut average: 0.7

2 critical citations More info Connecticut average: 0.3

2 serious citations More info Connecticut average: 0.7

30 moderate citations More info Connecticut average: 28.8

6 minor citations More info Connecticut average: 2.3
Citations history (last 3 years)
Quality of Care serious citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Oct 06, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. May 19, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. May 19, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. May 19, 2025
Corrected

Compare Nursing Homes around Hartford The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.

5 facilities compared · CMS & CT Dept. of Health data · Updated Apr 2026

Filter by care type
West Hartford Health and Rehabilitation
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

West Hartford
160
86.5%
+3%
-
-30%
-
0
25
8.3
0
130
67
Article Vi Marital Trust Under Leonard J. Schwartz Revocable Trust
$26.2M
$8.2M
31.1%
75278
Avery Heights
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Hartford (South West)
199
88.3%
+5%
3.73
-16%
-6%
3
40
6.7
4
171
37
Gilland, Patrick
$34.2M
$10.8M
31.7%
75063
Trinity Hill Care Center LLC
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

N

Nursing

Hartford (Behind the Rocks)
134
90.2%
+7%
3.67
+18%
-8%
1
36
6.0
1
122
64
-
$16.0M
$9.3M
57.9%
75268
Riverside Health and Rehabilitation Center
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

East Hartford
345
83.8%
0%
3.40
+49%
-14%
4
33
4.1
5
280
63
David Smilovitz Trust
$56.8M
$19.4M
34.2%
75257
Hughes Health and Rehabilitation
-
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

West Hartford
170
-
-
-
-
-
-
-
-
0
0
0.0
0
-
68
#N/A
$16.4M
$7.1M
43.3%
75082

Places of interest near Avery Heights

Address 4.7 miles from city center — 2.03 miles to nearest hospital (Connecticut Children's Medical Center)

Address 705 New Britain Ave, Hartford, CT 06106

Calculate Travel Distance to Avery Heights

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 251
Employees 158
Contractors 93
Staff to resident ratio 1.49:1
21% worse than Connecticut average

Connecticut average ratio: 1.88:1

Avg staff/day 89
Average shift 7.7 hours
0% compared with Connecticut average

Connecticut average: 7.5 hours

Total staff hours (quarter) 62,525
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 23
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 61
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 120
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

12.9%

8,078 contractor hours this quarter

Certified Nursing Assistant: 37 Licensed Practical Nurse: 33 Occupational Therapy Assistant: 4 Speech Language Pathologist: 4 Physical Therapy Aide: 3 Physical Therapy Assistant: 3 Respiratory Therapy Technician: 2 Qualified Social Worker: 2 Clinical Nurse Specialist: 1 Registered Nurse: 1 Qualified Activities Professional: 1 Occupational Therapy Aide: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant833712032,98091100%7.9
Licensed Practical Nurse28336110,12191100%7.9
Registered Nurse221235,42791100%7.9
Clinical Nurse Specialist111123,78391100%7.9
Dietitian8082,12491100%6.8
Physical Therapy Aide0331,4296673%7.7
Speech Language Pathologist0441,2016875%7.1
Physical Therapy Assistant0331,1487279%6.2
Dental Services Staff2029126369%7.7
Respiratory Therapy Technician0226586976%6.3
Occupational Therapy Aide0114896268%7.9
Qualified Social Worker0224195763%7.1
Nurse Practitioner1014135459%7.6
Administrator1013985358%7.5
Mental Health Service Worker1013855156%7.5
Other Social Services Staff1013534752%7.5
Qualified Activities Professional0111873943%4.8
Occupational Therapy Assistant044684651%1.2
Medical Director011331314%2.5
120 Certified Nursing Assistant
% of Days 100%
61 Licensed Practical Nurse
% of Days 100%
23 Registered Nurse
% of Days 100%
12 Clinical Nurse Specialist
% of Days 100%
8 Dietitian
% of Days 100%
3 Physical Therapy Aide
% of Days 73%
4 Speech Language Pathologist
% of Days 75%
3 Physical Therapy Assistant
% of Days 79%
2 Dental Services Staff
% of Days 69%
2 Respiratory Therapy Technician
% of Days 76%
1 Occupational Therapy Aide
% of Days 68%
2 Qualified Social Worker
% of Days 63%
1 Nurse Practitioner
% of Days 59%
1 Administrator
% of Days 58%
1 Mental Health Service Worker
% of Days 56%
1 Other Social Services Staff
% of Days 52%
1 Qualified Activities Professional
% of Days 43%
4 Occupational Therapy Assistant
% of Days 51%
1 Medical Director
% of Days 14%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
169 residents
Residents by payment source
Medicare
6 residents (3.6%)
Medicaid
124 residents (73.4%)
Private pay or other
39 residents (23.1%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 12.5
20% worse than Connecticut average

Connecticut average: 10.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 25.8
22% worse than Connecticut average

Connecticut average: 21.1

Long-stay resident measures
Below average Connecticut avg: 3.2 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 25.0%
32% worse than Connecticut average

Connecticut average: 18.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 22.7%
18% worse than Connecticut average

Connecticut average: 19.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 29.6%
19% worse than Connecticut average

Connecticut average: 24.9%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.7%
8% worse than Connecticut average

Connecticut average: 3.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.6%
In line with Connecticut average

Connecticut average: 4.6%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.5%
50% worse than Connecticut average

Connecticut average: 1.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.3%
In line with Connecticut average

Connecticut average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 7.1%
53% better than Connecticut average

Connecticut average: 15.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 23.8%
38% worse than Connecticut average

Connecticut average: 17.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 81.4%
7% worse than Connecticut average

Connecticut average: 87.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 74.4%
20% worse than Connecticut average

Connecticut average: 93.5%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.95
40% worse than Connecticut average

Connecticut average: 2.10

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.09
29% better than Connecticut average

Connecticut average: 1.53

Short-stay resident measures
Significantly above average Connecticut avg: 3.3 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 50.5%
28% worse than Connecticut average

Connecticut average: 70.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.6%
In line with Connecticut average

Connecticut average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 30.0%
57% worse than Connecticut average

Connecticut average: 69.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 21.3%
15% better than Connecticut average

Connecticut average: 25.0%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 6.3%
43% better than Connecticut average

Connecticut average: 11.1%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Connecticut average

Connecticut average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 67.3%
25% better than Connecticut average

Connecticut average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 58.3%
15% better than Connecticut average

Connecticut average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $71K
64% higher than Connecticut average

Connecticut average: $44K

Number of fines 3
72% more fines than Connecticut average

Connecticut average: 1.7

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Connecticut average

Connecticut average: 0.1

Fines amount comparison
Fines amount comparison
This facility $71K
Connecticut average $44K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Apr 8, 2025
$15K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Dec 12, 2023
$45K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Aug 8, 2023
$12K

Last updated: Jan 2026

Guides for Better Senior Living

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Financial Aid for Connecticut Seniors

Get financial aid guidance

Connecticut Home Care Program for Elders

CHCPE

Age 65+, Connecticut resident, at risk of nursing home placement.

State-funded: ~$1,600/month; Medicaid: ~$2,829/month (300% FBR).

$1,600 (state), $2,000 (Medicaid, individual).

Two tiers (state and Medicaid); waitlists possible.

Statewide Respite Care Program

CT Respite Care

Caregiver of senior with dementia, Connecticut resident.

~$2,500/month (individual, varies).

$40,000 (individual).

Limited to dementia caregivers; capped funding.

Congregate Housing Services Program (CHSP)

Connecticut Congregate Housing Services Program

Age 62+, Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.

~$41,000/year (individual, adjusted annually).

Not specified; focus is income-based.

Limited to 14 state-subsidized sites; participants pay 10% of service costs.

Medicare Savings Program (MSP)

Connecticut Medicare Savings Program

Age 65+ or disabled, Connecticut resident, enrolled in Medicare Part A/B.

~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.

None since 2023 policy change.

Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.

Senior Community Service Employment Program (SCSEP)

Connecticut SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Connecticut resident.

~$1,983/month (125% FPL, individual).

Not specified; income-focused.

Priority for veterans, rural residents; limited slots (~500/year).

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