Inspection Reports for Villa Bernardo

CA, 92029

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Inspection Report Summary

Most inspections before 2025 found the facility generally compliant with safety and environment standards, including a clean prelicensing inspection on June 14, 2023. However, more recent reports show some serious issues. On July 18, 2024, inspectors cited the facility for privacy violations due to unauthorized audio video monitoring in residents’ rooms and for having an unauthorized staff member present, resulting in $500 in civil penalties. The most recent report from September 25, 2025, substantiated a neglect complaint involving a resident who developed an open wound with maggots and required hospitalization; this led to an immediate $500 civil penalty with additional fines pending. These findings indicate a worsening pattern of resident care and supervision concerns over time.

Deficiencies (last 3 years)

Deficiencies (over 3 years) 1 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

75% better than California average
California average: 4 deficiencies/year

Deficiencies per year

4 3 2 1 0
2023
2024
2025

Census

Latest occupancy rate 100% occupied

Based on a September 2025 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Census over time

3 6 9 12 15 Jun 2023 Jul 2024 Sep 2025

Inspection Report

Complaint Investigation
Census: 10 Capacity: 10 Deficiencies: 1 Date: Sep 25, 2025

Visit Reason
An unannounced complaint investigation visit was conducted due to an allegation of neglect/lack of care and supervision resulting in hospitalization of a resident.

Complaint Details
The complaint was substantiated. It involved neglect/lack of care and supervision that resulted in hospitalization of Resident #1. Evidence included medical records, staff interviews, and hospital photographs. An immediate civil penalty of $500 was assessed, with additional penalties pending review.
Findings
The investigation substantiated the allegation that Resident #1 developed an open wound with maggots due to neglect by facility staff. The facility failed to develop a care plan or arrange timely medical attention for the resident, posing an immediate health and safety risk.

Deficiencies (1)
Failure to develop a plan for incidental medical and dental care and to arrange timely medical attention for Resident #1's feet.
Report Facts
Capacity: 10 Census: 10 Civil penalty amount: 500 Plan of Correction Due Date: Sep 26, 2025

Employees mentioned
NameTitleContext
Janira ArreolaLicensing Program AnalystConducted the complaint investigation visit and authored the report
Carolyn TubaLicensing Program ManagerOversaw the complaint investigation
Rommel AbedozaStaffMet with Licensing Program Analyst during investigation
Zayden ChenLicenseeDiscussed plan of correction and notified of findings
Lynn DrummondAdministratorInformed of investigation findings and discussed plan of correction

Inspection Report

Census: 9 Capacity: 10 Deficiencies: 2 Date: Jul 18, 2024

Visit Reason
An unannounced visit was conducted by Licensing Program Analyst Janira Arreola for an unrelated matter, including a health and safety check on facility residents and review of staff.

Findings
Deficiencies were observed including unauthorized use of video monitors with audio in residents' private rooms and presence of a staff member not associated with the facility. Civil penalties totaling $500 were cited.

Deficiencies (2)
Use of video monitors with audio capabilities in residents' private rooms, violating privacy rights.
Staff member present who was not associated with the facility, posing immediate health, safety, or personal rights risk.
Report Facts
Civil penalty amount: 500 Number of video monitors observed: 2 Plan of Correction due date: Jul 25, 2024 Plan of Correction due date: Jul 19, 2024

Employees mentioned
NameTitleContext
Janira ArreolaLicensing Program AnalystConducted the unannounced visit and documented deficiencies.
Odette DeraferaHouse ManagerMet with Licensing Program Analyst during the visit and involved in plan of correction.
Tess DeraferaAdministrator/DirectorNamed as facility administrator/director.

Inspection Report

Original Licensing
Census: 9 Capacity: 10 Deficiencies: 0 Date: Jun 14, 2023

Visit Reason
The visit was conducted as a prelicensing inspection for a residential care facility for the elderly seeking a change of ownership and licensing for 10 residents aged 60 and up.

Findings
The facility was inspected and found to have appropriate furnishings, safety measures, and supplies for 10 residents. The fire clearance was approved, safety equipment was operational, and the environment was free of hazards. Residents were observed engaged in activities, and documentation was properly maintained and secured.

Report Facts
Hot water temperature: 109.7 Capacity: 10 Census: 9

Employees mentioned
NameTitleContext
Janira ArreolaLicensing Program AnalystConducted the prelicensing inspection
Teresa DeraferaAdministratorFacility administrator present during inspection
Zayden ChenApplicantApplicant seeking change of ownership

Report

February 10, 2026

Report

June 17, 2024

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