Inspection Reports for The View at Johnson Creek

1 HARTWIG DRIVE, WI, 53038

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 0.3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

93% better than Wisconsin average
Wisconsin average: 4.6 deficiencies/year

Deficiencies per year

4 3 2 1 0
2023
2024
2025

Census

Latest occupancy rate 53 residents

Based on a October 2025 inspection.

Census over time

48 52 56 60 64 May 2023 Jul 2023 Oct 2024 Jul 2025 Oct 2025

Inspection Report

Complaint Investigation
Census: 53 Deficiencies: 0 Date: Oct 13, 2025

Visit Reason
Surveyor conducted a complaint investigation at The View At Johnson Creek in Johnson Creek on 10/13/2025.

Complaint Details
Complaint investigation conducted; complaint was unsubstantiated.
Findings
No deficiencies were identified during the complaint investigation. The complaint was unsubstantiated.

Inspection Report

Complaint Investigation
Census: 57 Deficiencies: 0 Date: Jul 24, 2025

Visit Reason
Surveyor conducted a complaint investigation at The View at Johnson Creek on 07/24/2025.

Complaint Details
Complaint investigation was conducted and found to be unsubstantiated with no deficiencies identified.
Findings
No deficiencies were identified during the complaint investigation. The complaint was unsubstantiated.

Inspection Report

Complaint Investigation
Census: 54 Deficiencies: 0 Date: Oct 7, 2024

Visit Reason
Surveyor conducted a standard survey and complaint investigation at The View at Johnson Creek.

Complaint Details
Complaint was unsubstantiated.
Findings
Zero deficiencies were identified; the complaint was unsubstantiated.

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Jul 14, 2023

Visit Reason
Two complaint investigations were concluded to determine if The View at Johnson Creek was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

Complaint Details
Two complaint investigations were concluded on 07/14/2023. The Department determined violations existed and issued a Statement of Deficiency #CFUV11.
Findings
The Department issued a Statement of Deficiency (SOD #CFUV11) for violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, establishing grounds for regulatory action and requiring the licensee to comply with all requirements within 45 days.

Report Facts
Days to achieve compliance: 45 Complaint investigations: 2

Employees mentioned
NameTitleContext
Kenneth BrotheridgeAssisted Living DirectorSigned the notice letter.
Hillary HolmanAssisted Living Regional DirectorContact person for questions about the letter.

Inspection Report

Complaint Investigation
Census: 53 Deficiencies: 1 Date: Jul 14, 2023

Visit Reason
The Bureau of Assisted Living, Southern Regional Office, conducted two complaint investigations at View at Johnson Creek (The), a community-based residential facility, on 07/12/2023 with information obtained through 07/14/2023.

Complaint Details
Two complaints were investigated; one was substantiated and one was unsubstantiated. The substantiated complaint involved concerns regarding the appropriate withholding of resident medication.
Findings
One deficiency was identified, which was a repeat deficiency related to the rights of residents to receive medication. One of two complaints was substantiated, and one was unsubstantiated. The provider did not ensure that one of two residents received all prescribed medications at intervals prescribed by a practitioner, specifically Resident 1 did not receive 4 prescribed medications on 06/27/2023.

Deficiencies (1)
83.32(3)(h) Rights of Residents: Receive medication - Provider did not ensure that Resident 1 received all prescribed medications at intervals prescribed by a practitioner; Resident 1 did not receive 4 prescribed medications on 06/27/2023.
Report Facts
Census: 53 Deficiencies identified: 1 Medications not received: 4

Employees mentioned
NameTitleContext
Director of Operations ADirector of OperationsInterviewed regarding medication administration times and policies; denied that medication withholding was directed by pharmacist or medical provider
Pharmacist BPharmacistInterviewed and confirmed medication administration times were typically set by default but providers were recommended to follow physician orders

Inspection Report

Follow-Up
Census: 54 Deficiencies: 0 Date: May 31, 2023

Visit Reason
Surveyor conducted a verification visit at The View At Johnson Creek to assess correction of previous deficiencies.

Findings
No deficiencies were identified during the verification visit. Two violations from a previous statement of deficiency were substantially corrected.

Report Facts
Revisit fee: 200

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