Inspection Reports for The Palms at Lake Spivey
8080 Summit Business Pkwy, Jonesboro, GA 30236, United States, GA, 30236
Back to Facility ProfileInspection Report Summary
The most recent inspection on August 26, 2025, found no deficiencies. Earlier inspections generally showed no deficiencies, with complaint investigations consistently resulting in no rule violations. Some prior reports cited issues related to resident care and admission practices, including retaining residents not capable of self-preservation and inadequate safety measures that led to an elopement incident in 2020. There were no fines, immediate jeopardy findings, or license actions listed in the available reports. The facility’s inspection history indicates improvement over time, with recent inspections free of cited deficiencies.
Deficiencies (last 8 years)
Deficiencies (over 8 years)
0.8 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
84% better than Georgia average
Georgia average: 4.9 deficiencies/yearDeficiencies per year
4
3
2
1
0
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Aug 26, 2025
Visit Reason
The purpose of this visit was to conduct a compliance inspection and investigate intake GA 50004808.
Complaint Details
Investigation of intake GA 50004808; no deficiencies found.
Findings
No rules were cited as a result of this investigation.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: May 7, 2025
Visit Reason
The visit was conducted to investigate intake #GA50002427 and to perform a compliance inspection.
Complaint Details
Investigation of intake #GA50002427; no violations found.
Findings
No rule violations were cited as a result of this investigation.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Jul 31, 2024
Visit Reason
The purpose of this visit was to investigate complaint intakes #GA00248270 and GA00248273.
Complaint Details
Investigation of complaint intakes #GA00248270 and GA00248273 was conducted with no rule violations found.
Findings
No rule violations were cited as a result of this inspection.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Mar 18, 2024
Visit Reason
The purpose of this visit was to investigate intakes #GA00244404 and GA00244278.
Complaint Details
Investigation of intakes #GA00244404 and GA00244278 with no rule violations found.
Findings
No rule violations were cited as a result of this inspection.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Jan 19, 2024
Visit Reason
The purpose of this visit was to conduct a compliance inspection and investigate complaint intakes GA00242486 and GA00242300.
Complaint Details
Investigation of complaint intakes GA00242486 and GA00242300 with no rule violations found.
Findings
No rule violations were cited as a result of this investigation.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Sep 8, 2022
Visit Reason
The purpose of this visit was to investigate intake GA00227051 and conduct the compliance inspection.
Complaint Details
Investigation of intake GA00227051 with no rule violations cited.
Findings
No rule violations were cited as a result of this investigation.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Sep 16, 2021
Visit Reason
The purpose of this inspection was to investigate intake GA00217102 and conduct the compliance inspection.
Complaint Details
Investigation began on 2021-09-02 and was completed on 2021-09-16; no rule violations were found.
Findings
No rule violations were cited as a result of this investigation.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Jun 8, 2021
Visit Reason
The purpose of this inspection was to investigate intake # GA 00214941.
Complaint Details
Investigation began on 2021-06-08 and was completed on 2021-06-08. No rule violations were found.
Findings
No rule violations were cited as a result of this inspection.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Jan 22, 2021
Visit Reason
The purpose of this inspection was to investigate intake GA00210605.
Complaint Details
Investigation began on 2020-01-11 and was completed on 2021-01-22. No rule violations were found.
Findings
No rule violations were cited as a result of this inspection.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: May 4, 2020
Visit Reason
The purpose of this review was to investigate complaint #GA00205035.
Complaint Details
Investigation of complaint #GA00205035 found no rules violations.
Findings
No rules violations were cited as a result of this investigation.
Inspection Report
Complaint Investigation
Deficiencies: 2
Date: Apr 28, 2020
Visit Reason
The purpose of this survey was to investigate intake # GA00204198 related to the care and safety of Resident #1.
Complaint Details
Investigation of intake # GA00204198 found no rule violations cited as a result of the investigation, but identified deficiencies related to Resident #1's care and safety, including elopement and inappropriate admission.
Findings
The facility failed to ensure that Resident #1, who required specialized memory care, was admitted or retained appropriately. Resident #1 eloped from the facility on 4/5/20 due to unsecured exit doors and lack of safety devices, and staff were unaware of the resident's condition changes and elopement until notified by the police.
Deficiencies (2)
Facility admitted or retained a resident who did not need care beyond which the home is permitted to provide (Resident #1 required specialized memory care).
Facility failed to ensure each resident received adequate and appropriate care, evidenced by Resident #1's elopement due to unsecured exit doors and lack of safety devices.
Report Facts
Incident date: Apr 5, 2020
Resident admission date: Nov 12, 2019
Resident discharge date: Apr 22, 2020
Physician evaluation date: Sep 9, 2019
Incident report review period start: Mar 1, 2020
Incident report review period end: Apr 30, 2020
Weather high temperature: 80
Weather low temperature: 59
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff B | Interviewed regarding Resident #1's admission, condition, and elopement | |
| Staff A | Interviewed regarding Resident #1's condition changes and admission oversight | |
| BB | Interviewed regarding Resident #1's dementia diagnosis and elopement awareness | |
| DD | Interviewed regarding Resident #1's behavior and elopement | |
| CC | Interviewed regarding Resident #1's exit seeking behaviors and facility exit door security | |
| EE | Interviewed regarding Resident #1's exit seeking behaviors and elopement notification |
Inspection Report
Monitoring
Deficiencies: 0
Date: Apr 7, 2020
Visit Reason
The purpose of this review is to monitor COVID 19 cases and assess infection control processes.
Findings
The report focuses on monitoring COVID-19 cases and evaluating the facility's infection control procedures.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Jan 7, 2020
Visit Reason
The purpose of this visit was to conduct a compliance inspection and investigate intake #GA 00201558.
Complaint Details
Investigation of intake #GA 00201558 with no rule violations cited.
Findings
No rule violations were cited as a result of this investigation.
Inspection Report
Complaint Investigation
Deficiencies: 2
Date: Jul 15, 2019
Visit Reason
The purpose of this visit was to investigate incident #GA00197887 with an onsite visit made on 7/15/19 and the investigation completed on 7/17/19.
Complaint Details
Investigation was triggered by incident #GA00197887. The complaint was substantiated based on observations and interviews confirming facility deficiencies.
Findings
The facility failed to keep floors in good repair, with uneven carpeted flooring and indentations reported by residents and staff. Additionally, the facility admitted and retained a non-ambulatory resident who was incapable of self-preservation without a waiver, which is against admission requirements.
Deficiencies (2)
Facility failed to keep floors in good repair; uneven carpeted flooring with indentations in multiple areas.
Facility admitted and retained a resident incapable of self-preservation without a waiver, contrary to admission requirements.
Report Facts
Incident number: Incident #GA00197887 investigated
Resident sample size: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Reported to have been informed about uneven flooring and involved in forwarding hospice documentation | |
| Staff B | Identified Resident #1 as incapable of self-preservation | |
| Staff E | Reported uneven flooring to Staff A | |
| FF | Caregiver at bedside of Resident #1 and provided information about resident's condition |
Inspection Report
Annual Inspection
Deficiencies: 0
Date: Apr 29, 2019
Visit Reason
The purpose of this visit was to conduct the annual inspection and investigate intake #GA00196382.
Findings
No rule violations were cited as a result of this inspection.
Inspection Report
Follow-Up
Deficiencies: 0
Date: Jun 14, 2018
Visit Reason
The purpose of this visit was to conduct a follow-up to the 3/7/18 annual inspection.
Findings
No rule violations were cited as a result of this inspection.
Inspection Report
Annual Inspection
Deficiencies: 1
Date: Mar 7, 2018
Visit Reason
The purpose of this visit was to conduct an annual inspection of the facility.
Findings
The facility failed to ensure that retained residents were capable of self-preservation with minimal assistance for 2 of 4 sampled residents, both of whom were on hospice and required total assistance.
Deficiencies (1)
The home admitted and retained residents who were not capable of self-preservation with minimal assistance, specifically 2 residents on hospice needing total assistance.
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Dec 11, 2017
Visit Reason
The purpose of this visit was to investigate complaint GA00182670.
Complaint Details
The visit was complaint-related, investigating complaint GA00182670. The complaint involved failure to provide adequate care to Resident #1, including lack of assessment after re-admission and unawareness of an intravenous catheter.
Findings
The facility failed to ensure that Resident #1 received adequate and appropriate care in compliance with federal and state regulations. Specifically, Resident #1 was not assessed upon re-admission from the rehabilitation center and staff were unaware that the resident had an intravenous catheter in place.
Deficiencies (1)
Facility failed to ensure each resident received adequate and appropriate care; Resident #1 was not assessed after re-admission and staff were unaware of an intravenous catheter.
Report Facts
Incident dates: Falls occurred on 2017-11-07 and 2017-12-02
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff B | Interviewed regarding Resident #1's care and lack of assessment after re-admission | |
| Staff C | Interviewed and contacted rehabilitation staff about Resident #1's intravenous catheter |
Inspection Report
Annual Inspection
Deficiencies: 0
Date: Mar 7, 2017
Visit Reason
The purpose of this visit was to conduct an annual inspection.
Findings
No rule violations were cited as a result of this inspection.
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