Inspection Reports for Sundial
395 Hilltop Dr, Redding, CA 96003, United States, CA, 96003
Back to Facility ProfileInspection Report Summary
Most inspections at this facility found some deficiencies, with several complaint investigations substantiated over time. The most recent report from July 17, 2025, identified serious issues related to infection control, including failure to prevent the spread of MRSA, inadequate staff training on MRSA care, and insufficient personal protective equipment, all posing immediate risks to residents. Earlier reports also noted medication administration errors, incident reporting failures, and staffing competency concerns, though many complaints about resident care and food service were unsubstantiated. There were no fines or license suspensions listed in the available reports. The pattern shows some ongoing challenges, particularly with infection control and staff training, with no clear improvement trend.
Deficiencies (last 3 years)
Deficiencies (over 3 years)
4 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
Same as California average
California average: 4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
49% occupied
Based on a July 2025 inspection.
Census over time
Inspection Report
Complaint Investigation
Census: 32
Capacity: 65
Deficiencies: 3
Date: Jul 17, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to a complaint received on 2025-04-23 regarding staff not taking steps to prevent the spread of communicable disease, inadequate staff training, and insufficient Personal Protective Equipment (PPE) supplies.
Complaint Details
The complaint was received on 2025-04-23 alleging staff did not prevent the spread of communicable disease, failed to properly train staff, and did not ensure adequate PPE supplies. The investigation found these allegations substantiated based on interviews, observations, and record reviews.
Findings
The investigation substantiated all allegations: staff failed to prevent the spread of MRSA among residents, did not provide formal training to staff on MRSA care, and did not ensure adequate PPE supplies were available to staff. These deficiencies posed immediate risks to residents.
Deficiencies (3)
Failure to ensure all staff were aware that residents had Methicillin-Resistant Staphylococcus Aureus (MRSA), posing an immediate risk to residents.
Failure to provide formal training to staff regarding care and supervision of residents with MRSA, posing an immediate risk to residents.
Failure to ensure staff were provided with all necessary Personal Protective Equipment (PPE) during a time when residents had MRSA, posing an immediate risk to residents.
Report Facts
Census: 32
Total Capacity: 65
Deficiencies cited: 3
Plan of Correction Due Date: Jul 18, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kayla Adkison | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Lauren Crocker | Licensing Program Manager | Oversaw the complaint investigation |
| Elizabeth Amlin | Administrator | Facility administrator involved in interviews and findings |
| Sherrill Denny | LVN | Met with Licensing Program Analyst during the investigation |
| Michelle Decoito | Business Office Manager | Met with Licensing Program Analyst during the investigation |
Inspection Report
Complaint Investigation
Census: 32
Capacity: 65
Deficiencies: 2
Date: Jul 17, 2025
Visit Reason
A Case Management visit was conducted during the investigation of complaint #59-AS-20250423134418, which determined that the licensee/administrator did not request an exception for two residents diagnosed with MRSA.
Complaint Details
Complaint #59-AS-20250423134418 was investigated and found substantiated.
Findings
The allegation that the licensee/administrator failed to request an exception for residents with Methicillin-Resistant Staphylococcus Aureus (MRSA) was substantiated based on observations, interviews, and record reviews.
Deficiencies (2)
Failure to submit a written exception request for residents with prohibited and/or restrictive health conditions as required by Section 87616(a).
Licensee/administrator did not follow guidelines for Prohibited Health Conditions, posing an immediate risk to residents.
Report Facts
Residents with MRSA: 2
Capacity: 65
Census: 32
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Elizabeth Amlin | Administrator | Named as licensee/administrator responsible for failure to request exception. |
| Sherrill Denny | LVN | Met during inspection and received copy of report. |
| Michelle Decoito | Business Office Manager | Met during inspection and received copy of report. |
| Kayla Adkison | Licensing Program Analyst | Conducted the case management visit and investigation. |
| Lauren Crocker | Licensing Program Manager | Named as Licensing Program Manager on report. |
Inspection Report
Complaint Investigation
Census: 39
Capacity: 65
Deficiencies: 0
Date: Feb 24, 2025
Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations received on 2025-02-13 regarding residents' personal rights and food service at Sundial Assisted Living Facility.
Complaint Details
Complaint allegations involved Personal Rights and Food Service. Both allegations were found unsubstantiated after interviews and observations during the investigation.
Findings
The investigation found the allegations of residents not being accorded dignity in personal relationships with staff and not being provided meals of their choice to be unsubstantiated due to lack of preponderance of evidence. Residents reported feeling safe, comfortable, and content in placement.
Report Facts
Capacity: 65
Census: 39
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Farhaan Sarangi | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Lauren Crocker | Licensing Program Manager | Named in report as Licensing Program Manager |
| Sherril Denny | Residential Services Director | Met with Licensing Program Analysts during investigation |
Inspection Report
Complaint Investigation
Census: 39
Capacity: 65
Deficiencies: 1
Date: Jan 7, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations that staff did not administer medication as prescribed, did not prevent residents from having multiple falls, and that the facility was not adequately staffed to meet residents' needs.
Complaint Details
The complaint investigation was substantiated for the allegation that staff did not administer medication as prescribed. The allegations regarding failure to prevent multiple falls and inadequate staffing were unsubstantiated.
Findings
The complaint that staff did not administer medication as prescribed was substantiated based on observation of a missed medication dosage. The allegations that staff did not prevent multiple falls and that the facility was inadequately staffed were unsubstantiated due to insufficient evidence. The Licensing Program Analyst educated the Administrator and Resident Care Director on medication administration requirements and requested staff training.
Deficiencies (1)
Facility staff missed a dosage of medication that was supposed to be administered to a resident, posing a potential health, safety, and personal rights risk.
Report Facts
Capacity: 65
Census: 39
Plan of Correction Due Date: Feb 7, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Elizabeth Amlin | Administrator | Met with Licensing Program Analyst during inspection and named in findings |
| Farhaan Sarangi | Licensing Program Analyst | Conducted the complaint investigation |
| Lauren Crocker | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Complaint Investigation
Census: 41
Capacity: 65
Deficiencies: 0
Date: Dec 12, 2024
Visit Reason
An unannounced complaint investigation was conducted in response to allegations received on 2024-10-24 regarding resident care issues including pressure injuries, medication distribution, call button response, incontinence care, and staff training.
Complaint Details
The complaint investigation addressed multiple allegations including a resident developing a pressure injury, improper medication distribution, delayed response to call buttons, unmet incontinence needs, and inadequate staff training. All allegations were found unsubstantiated due to lack of corroborating evidence.
Findings
The investigation found insufficient evidence to prove or disprove the allegations. Interviews and record reviews did not corroborate the complaints, resulting in all allegations being unsubstantiated.
Report Facts
Facility capacity: 65
Resident census: 41
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Elizabeth Amlin | Administrator | Met with Licensing Program Analyst during investigation |
| Farhaan Sarangi | Licensing Program Analyst | Conducted the complaint investigation |
| Lauren Crocker | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Complaint Investigation
Census: 41
Capacity: 65
Deficiencies: 2
Date: Dec 12, 2024
Visit Reason
The inspection visit was an unannounced complaint investigation triggered by an allegation that staff stole a resident's medication.
Complaint Details
Complaint was substantiated. The allegation was that staff stole resident's medication. The investigation included interviews with the Administrator and a resident, review of documentation, and observation. The alleged staff member vacated the position.
Findings
The investigation substantiated the complaint based on review of submitted documentation and interviews. The alleged staff member was searched with no medication found and subsequently vacated the caregiver position. The facility was educated on ensuring staff competency to meet resident needs.
Deficiencies (2)
87411(a) Personnel Requirements - General: Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement was not met.
Based on an interview with the Administrator, the alleged staff member had her belongings searched with no medication found, posing an immediate health, safety, and personal rights risk to residents.
Report Facts
Capacity: 65
Census: 41
Deficiency Type Count: 2
Plan of Correction Due Date: Jan 2, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Elizabeth Amlin | Administrator | Met with Licensing Program Analyst during investigation and involved in interviews |
| Farhaan Sarangi | Licensing Program Analyst | Conducted the complaint investigation |
| Lauren Crocker | Licensing Program Manager | Oversaw the complaint investigation |
Inspection Report
Plan of Correction
Census: 40
Capacity: 65
Deficiencies: 0
Date: Sep 19, 2024
Visit Reason
The inspection was conducted unannounced on September 19, 2024, to review the facility's Plan of Correction.
Findings
The Licensing Program Analyst reviewed the entire Plan of Correction and found it appropriate. No deficiencies were observed or cited during this Plan of Correction inspection.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Elizabeth Amlin | Administrator | Met with Licensing Program Analyst during the inspection and involved in Plan of Correction review. |
| Farhaan Sarangi | Licensing Program Analyst | Conducted the Plan of Correction inspection. |
| Lauren Crocker | Licensing Program Manager | Named in the report as Licensing Program Manager. |
Inspection Report
Complaint Investigation
Census: 40
Capacity: 65
Deficiencies: 3
Date: Sep 19, 2024
Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to multiple allegations received on 2024-08-22 regarding resident care and staff practices at Sundial Assisted Living Facility.
Complaint Details
The complaint investigation was triggered by allegations including residents not being changed timely, insufficient hydration, improper blood sugar checks, medication charting errors, missing narcotics, oxygen equipment neglect, medication refill failures, and staff COVID-19 positive status. All these allegations were found unsubstantiated except for the failure to properly report incidents, leaving a resident on the commode for a long time, and oxygen equipment issues which were substantiated.
Findings
The investigation found all complaint allegations unsubstantiated except for one substantiated deficiency related to failure to properly report incidents to the Community Care Licensing Division. The substantiated deficiencies included failure to report incidents, leaving a resident on the commode for a long period, and failure to properly charge and maintain oxygen equipment.
Deficiencies (3)
Failure to properly report incidents to Community Care Licensing Division in a timely manner.
Resident left on commode for a long period of time, presenting an immediate health, safety and personal rights risk.
Failure to ensure oxygen equipment was operable; portable oxygen tank was not plugged in all the way.
Report Facts
Capacity: 65
Census: 40
Deficiencies cited: 3
Plan of Correction Due Date: Sep 20, 2024
Plan of Correction Due Date: Sep 26, 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Elizabeth Amlin | Administrator | Met with Licensing Program Analyst during investigation and named in findings |
| Farhaan Sarangi | Licensing Program Analyst | Conducted the complaint investigation |
| Lauren Crocker | Licensing Program Manager | Oversaw complaint investigation and signed report |
Inspection Report
Annual Inspection
Census: 41
Capacity: 65
Deficiencies: 1
Date: Sep 9, 2024
Visit Reason
The inspection was a required 1-year unannounced visit to evaluate compliance with licensing regulations at Sundial Assisted Living Facility.
Findings
The facility was generally clean and well-maintained with appropriate safety measures and supplies. However, a deficiency was found where 2 out of 5 residents did not have their prescribed medications secured or accounted for, posing a potential health and safety risk.
Deficiencies (1)
2 out of 5 residents did not have their prescribed medications secured in the cart, and staff did not know if the medications had been discontinued.
Report Facts
Residents without prescribed medication secured: 2
Total residents reviewed: 5
Facility capacity: 65
Current census: 41
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Elizabeth Amlin | Administrator | Met with Licensing Program Analyst during inspection and educated on medication compliance |
| Farhaan Sarangi | Licensing Program Analyst | Conducted the inspection and authored the report |
| Lauren Crocker | Licensing Program Manager | Supervisor overseeing the inspection |
Inspection Report
Original Licensing
Census: 24
Capacity: 65
Deficiencies: 0
Date: Nov 2, 2022
Visit Reason
The visit was an unannounced pre-licensing inspection conducted to evaluate the facility's readiness for licensing.
Findings
The facility was found to be in substantial compliance with all physical plant requirements and other inspection criteria during the pre-licensing inspection.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Shannon Diegoruelas | Licensing Program Analyst | Conducted the pre-licensing inspection. |
| Amber Buxton | Administrator | Met with Licensing Program Analyst during inspection. |
| Christopher Labra | LVN | Met with Licensing Program Analyst during inspection and assisted with walk-through. |
Report
March 18, 2026
Report
January 15, 2026
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January 15, 2026
Report
January 15, 2026
Report
January 15, 2026
Report
December 9, 2025
Report
December 9, 2025
Report
November 3, 2025
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November 3, 2025
Report
November 3, 2025
Report
July 17, 2025
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