Inspection Reports for Sonnet Hill Senior Living

429 Meridian Ave, San Jose, CA 95126, United States, CA, 95126

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Inspection Report Summary

Most inspections found no deficiencies, including the most recent visit on October 21, 2025, which had no deficiencies and amended a prior complaint from unsubstantiated to unfounded. Earlier complaint investigations in 2022 found some serious issues related to resident care, such as failure to notify physicians about a resident’s condition, improper eviction procedures, and an unqualified administrator, as well as a failure to report COVID-19 cases promptly. These issues involved medication management, resident rights, and reporting requirements, but no fines or enforcement actions were listed in the available reports. Since those findings, the facility appears to have improved, with subsequent inspections showing compliance and no cited deficiencies. Several complaint investigations were unsubstantiated or amended, indicating resolution of earlier concerns.

Deficiencies (last 6 years)

Deficiencies (over 6 years) 1.8 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

55% better than California average
California average: 4 deficiencies/year

Deficiencies per year

4 3 2 1 0
2020
2021
2022
2023
2024
2025

Census

Latest occupancy rate 50% occupied

Based on a October 2025 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Census over time

0 30 60 90 Dec 2020 May 2022 Jun 2022 Nov 2023 Oct 2025

Inspection Report

Census: 40 Capacity: 80 Deficiencies: 0 Date: Oct 21, 2025

Visit Reason
The visit was an unannounced Case Management visit to amend the findings from unsubstantiated to unfounded for a prior complaint (26-AS-20250623094647).

Complaint Details
The visit was related to Complaint 26-AS-20250623094647, which was amended from unsubstantiated to unfounded during this visit.
Findings
No deficiencies were cited during the visit according to California Code of Regulations, Title 22. An exit interview was conducted and a signed copy of the report and amended complaint were provided.

Employees mentioned
NameTitleContext
Marcella TarinLicensing Program AnalystConducted the Case Management visit.
Johanna MoonDesignated AdministratorMet with Licensing Program Analyst during the visit.
Jasmine LatuAdministrator/DirectorFacility Administrator who was out of the office during the visit.

Inspection Report

Capacity: 80 Deficiencies: 0 Date: Jan 17, 2024

Visit Reason
The visit was an unannounced case management visit regarding an exception request for resident R1.

Findings
No deficiencies were cited per California Code of Regulations, Title 22. An advisory note was provided to the administrator.

Employees mentioned
NameTitleContext
Jasmine LatuAdministratorMet with Licensing Program Analyst during the visit and discussed exception request.
Manuel MonterLicensing Program AnalystConducted the unannounced case management visit.
Romeo ManzanoLicensing Program ManagerNamed in the report header.

Inspection Report

Census: 35 Capacity: 80 Deficiencies: 0 Date: Nov 28, 2023

Visit Reason
An unannounced case management - Legal/Non-compliance visit was conducted to review the facility's compliance with prior corrections and regulatory requirements.

Findings
No deficiencies were cited during the visit. The Licensing Program Analyst reviewed staff training documentation, resident files, eviction notices, and the facility's corrective action plan. Some staff training documentation was missing but plans were made to complete and submit updated training.

Report Facts
Corrections required: 7 Eviction notice days: 30

Employees mentioned
NameTitleContext
Jasmine LatuAdministratorMet with Licensing Program Analyst during visit and named in training and compliance discussions
Christine DoloresLicensing Program AnalystConducted the unannounced case management visit and reviewed compliance
Sarah YipLicensing Program ManagerNamed as Licensing Program Manager on report

Inspection Report

Census: 32 Capacity: 80 Deficiencies: 0 Date: Jun 7, 2023

Visit Reason
An unannounced case management visit was conducted to review the facility's compliance with Title 22 regulations, verify corrections from a previous meeting, and assess staff training and incident reporting.

Findings
The facility was observed to be in broad compliance with regulations, with no deficiencies cited during the visit. Reviews confirmed proper admissions agreements, staff training on resident rights and eviction procedures, and compliance with medication training and incident reporting plans.

Report Facts
Corrections required: 7 Days since last LPA visit: 197

Employees mentioned
NameTitleContext
Jasmine LatuFacility AdministratorMet with Licensing Program Analyst during visit and named in findings
Ryker HeberleLicensing Program AnalystConducted the unannounced case management visit
Sarah YipLicensing Program ManagerNamed in report header

Inspection Report

Complaint Investigation
Census: 17 Capacity: 80 Deficiencies: 3 Date: Jun 22, 2022

Visit Reason
An unannounced complaint investigation visit was conducted following a complaint received on 05/04/2022 alleging failure to seek medical attention for a resident, refusal to accept a client back from hospital, and that the administrator was not qualified.

Complaint Details
The complaint was substantiated. Allegations included failure to seek medical attention for a resident, refusal to accept a client back from hospital, and unqualified administrator. The investigation found evidence supporting these allegations, including improper handling of resident care, eviction, and administrative deficiencies.
Findings
The investigation substantiated the allegations, finding that the facility failed to notify the resident's physician and responsible party about the resident's condition and medication stoppage, refused to accept the resident back from the hospital without proper eviction procedures, and the administrator lacked knowledge of applicable laws and regulations. The facility also failed to produce an admission agreement and issued an invalid eviction notice.

Deficiencies (3)
Facility failed to notify resident's physician and responsible person when resident was not eating and medications were stopped, posing immediate threat to resident's health and safety.
Facility initiated involuntary discharge by refusing to accept resident back from hospital without proper eviction notice and discussion, violating resident's personal rights.
Administrator lacked knowledge and ability to conform to Title 22 regulations regarding eviction procedures, personal rights, and admission agreements.
Report Facts
Capacity: 80 Census: 17 Deficiency Type A: 2 Deficiency Type B: 1 Plan of Correction Due Dates: Type A deficiencies due 06/23/2022, Type B due 06/29/2022

Employees mentioned
NameTitleContext
David MarrufoLicensing Program AnalystConducted the complaint investigation visit and authored the report
David HahklotubbeAdministratorNamed in findings related to refusal to accept resident back and lack of qualifications

Inspection Report

Complaint Investigation
Census: 17 Capacity: 80 Deficiencies: 4 Date: Jun 22, 2022

Visit Reason
An unannounced case management visit was conducted as part of complaint investigations to assess compliance with regulations and investigate alleged deficiencies.

Complaint Details
The visit was complaint-related, and deficiencies were observed and cited during the investigation. Specific substantiation status is not stated.
Findings
Deficiencies were observed and cited related to medication administration, eviction procedures, admission agreements, and reporting requirements. The facility failed to follow physician orders for medication, did not include required information in eviction notices, failed to complete admission agreements, and did not submit eviction reports to the licensing agency.

Deficiencies (4)
Facility stopped giving resident R1’s medication without a doctor’s order to stop when R1 was not eating for 48 hours, posing an immediate risk to health and safety.
Eviction notice dated 2/10/22 did not include information on resources, the right to file a complaint, and unlawful detainer language.
Licensee did not complete a written admission agreement with resident R1’s representative, posing a potential risk to the resident's health.
A written report of any eviction was not sent to the licensing agency within five days as required; CCL did not receive a copy of R1’s eviction notice in February.
Report Facts
Capacity: 80 Census: 17 Plan of Correction Due Dates: 3

Employees mentioned
NameTitleContext
David MarrufoLicensing Program AnalystConducted the unannounced case management visit and cited deficiencies
Jackie JinLicensing Program ManagerSupervisor overseeing the inspection
Jasmine LatuFacility representative met during the visit and reviewed the report

Inspection Report

Complaint Investigation
Census: 20 Capacity: 80 Deficiencies: 1 Date: Jun 2, 2022

Visit Reason
The visit was conducted as a complaint investigation following reports of COVID-19 cases among residents and staff that had not been reported in writing to the Department.

Complaint Details
The complaint investigation was substantiated by the finding that the licensee failed to report 4 COVID positive cases to the licensing agency as required.
Findings
The facility had 2 cases of COVID-19 among residents and 2 cases among staff, with the first case occurring on 2022-05-21. The licensee failed to report these 4 COVID positive cases to the licensing agency within the required 24-hour timeframe, resulting in a cited deficiency.

Deficiencies (1)
Licensee did not report 4 COVID positive cases at the facility, which posed a potential safety risk to residents in care.
Report Facts
COVID positive cases not reported: 4

Employees mentioned
NameTitleContext
David HahklotubbeAdministratorMet with Licensing Program Analyst during complaint investigation and provided information about COVID cases
David MarrufoLicensing Program AnalystConducted the complaint investigation and authored the report
Jackie JinLicensing Program ManagerNamed as Licensing Program Manager overseeing the investigation

Inspection Report

Annual Inspection
Census: 19 Capacity: 80 Deficiencies: 0 Date: May 10, 2022

Visit Reason
An unannounced Required 1 Year visit was conducted to evaluate the facility's compliance with regulations.

Findings
The Licensing Program Analyst toured the facility and observed visitor screening, clear exits, adequate food and PPE supplies. No deficiencies were cited as per California Code of Regulations Title 22.

Report Facts
PPE supply duration: 30 Perishable food supply duration: 3 Non-perishable food supply duration: 7

Employees mentioned
NameTitleContext
David HahklotubbeAdministratorMet with Licensing Program Analyst during inspection
David MarrufoLicensing Program AnalystConducted the inspection and authored the report

Inspection Report

Original Licensing
Capacity: 80 Deficiencies: 3 Date: May 13, 2021

Visit Reason
An announced pre-licensing inspection was conducted to evaluate the facility for initial licensure and compliance with regulations.

Findings
The facility was found to be in good repair with functioning safety equipment and proper installations, but some issues needed correction before licensure could be recommended, including hot water temperature, installation of evacuation chairs, and proper complaint poster size.

Deficiencies (3)
Hot water temperature was out of the required range of 105 to 120 degrees F.
Evacuation chairs had to be installed in each stairwell.
A complaint poster (PUB 475) should be the size of 20 x 26 inches.
Report Facts
Facility capacity: 80 Census: 0

Employees mentioned
NameTitleContext
David HahklotubbeExecutive DirectorMet with Licensing Program Analysts during the pre-licensing inspection
Yatfai NgLicensing Program AnalystConducted the inspection and observed facility conditions
Sarah YipLicensing Program ManagerNamed as Licensing Program Manager on the report

Inspection Report

Original Licensing
Capacity: 80 Deficiencies: 0 Date: Dec 3, 2020

Visit Reason
Initial licensing evaluation for a new construction Residential Care Facility for the Elderly, including verification of applicant and administrator qualifications and understanding of regulatory requirements.

Findings
The applicant and administrator successfully completed the Component II evaluation via call with the analyst, confirming understanding of Title 22 regulations and facility operation requirements. No deficiencies or violations are noted in the report.

Report Facts
Capacity: 80 Census: 0

Employees mentioned
NameTitleContext
David HahklotubbeAdministratorFacility administrator who participated in the Component II evaluation
Jude De La ConcepcionLicensing Program ManagerNamed as Licensing Program Manager on the report
Bethany HunterLicensing Program AnalystConducted the Component II evaluation and signed the report

Report

January 30, 2026

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January 30, 2026

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January 27, 2026

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January 27, 2026

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January 14, 2026

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January 14, 2026

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January 8, 2026

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January 8, 2026

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January 8, 2026

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January 8, 2026

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November 19, 2025

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September 25, 2025

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August 27, 2025

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August 27, 2025

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July 10, 2025

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July 9, 2025

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May 15, 2025

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May 15, 2025

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May 15, 2025

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January 10, 2025

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January 10, 2025

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December 19, 2024

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December 19, 2024

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December 19, 2024

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December 16, 2024

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November 20, 2024

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July 5, 2024

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May 21, 2024

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May 9, 2024

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June 22, 2022

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June 2, 2022

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