Inspection Reports for Silver Oak Nursing and Rehabilitation LLC
455 31st Street, IA, 523023723
Back to Facility ProfileInspection Report Summary
The most recent inspection on December 23, 2025 found the facility in substantial compliance with no deficiencies cited. Earlier inspections showed a pattern of deficiencies primarily related to resident dignity and privacy, timely reporting of incidents, medication administration, staffing sufficiency, and quality of care including infection control and fall prevention. Several complaint investigations were substantiated over time, involving issues such as failure to report abuse promptly, inadequate assessments, and lapses in care protocols, but no fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility took corrective actions including staff disciplinary measures and plans of correction, and more recent inspections indicate improvement with fewer and less severe deficiencies. Complaint investigations in the latest period were unsubstantiated, suggesting progress in addressing prior concerns.
Deficiencies (last 6 years)
Deficiencies are regulatory violations found during state inspections.
Deficiencies per year
Census
Based on a October 2025 inspection.
Census over time
Inspection Report
Complaint InvestigationInspection Report
Plan of CorrectionInspection Report
Plan of CorrectionInspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Staff D | Activity Assistant | Named in privacy violation findings for entering residents' rooms without knocking |
| Staff A | Certified Nurses Aide (CNA) | Provided personal care to Resident #2 during incident and reported the event |
| Administrator | Administrator | Provided disciplinary action reports and oversaw staff re-education |
| Corporate Nurse | Corporate Nurse | Confirmed repeated incidents of Staff D entering rooms without knocking |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Staff B | Nurse Practitioner | Saw resident on 6/27/2025 concerning a blister and ordered antibiotics |
| Staff D | Administrator | Indicated incident involving Residents #3 and #4 should have been reported to the state |
| Staff C | Director of Nursing | Indicated incident involving Residents #3 and #4 should have been reported to the state |
| Staff A | Licensed Practical Nurse (LPN) | Reported Resident #4 slapped Resident #3 on 6/21/2025 |
| Director of Clinical Services | Educated Administrator on requirements for reporting abuse and on QAPI policy and procedures |
Inspection Report
Plan of CorrectionInspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Staff J | Certified Nursing Assistant | Named in deficiency related to lack of CNA certification and training. |
| Staff M | Nurse | Named in findings related to abuse, medication administration, and inappropriate relationship. |
| Staff F | Certified Nursing Aide | Named in findings related to resident dignity and abuse reporting. |
| Staff G | Licensed Practical Nurse | Named in findings related to resident care and abuse reporting. |
| Staff H | Certified Medication Aide | Named in findings related to abuse reporting and resident care. |
| Staff L | Scheduling | Named in findings related to CNA training and certification. |
| Staff D | Cook | Named in findings related to food temperature and meal preparation. |
| Staff E | Certified Nursing Assistant | Named in findings related to resident dignity and privacy. |
| Staff I | Licensed Practical Nurse | Named in findings related to medication administration and abuse reporting. |
| Staff K | Unknown | Named in findings related to CNA certification and training. |
| Staff N | Licensed Practical Nurse | Named in findings related to medication administration and abuse reporting. |
| Staff A | Certified Nursing Assistant | Named in findings related to resident care and abuse reporting. |
| Staff C | Certified Nursing Assistant | Named in findings related to resident care and abuse reporting. |
| Staff J | Certified Nursing Assistant | Named in findings related to CNA training and certification. |
Inspection Report
Plan of CorrectionInspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Staff C | Licensed Practical Nurse (LPN) | Reported nurse practitioner was not notified on 1/18/25 and new order was given by telephone. |
| Staff B | Licensed Practical Nurse (LPN) | Reported passing messages about x-ray results and assessments. |
| Staff F | Certified Nursing Assistant (CNA) | Observed resident's condition and reported to nurses. |
| Staff D | Licensed Practical Nurse (LPN) | Reported monitoring and assessments were sometimes missed due to being busy. |
| Staff G | Registered Nurse (RN) | Received messages about x-ray results. |
| Director of Nursing | Director of Nursing (DON) | Reported taking x-ray results from fax machine and acknowledged delays in notification and assessments. |
| Advanced Registered Nurse Practitioner | ARNP | Assessed resident on 1/17/25 and reported delayed receipt of chest x-ray results. |
Inspection Report
Complaint InvestigationInspection Report
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Complaint InvestigationInspection Report
Plan of CorrectionInspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Staff A LPN | Licensed Practical Nurse | Noted resident was unresponsive with low blood sugar and delayed glucagon administration |
| Staff B RN | Director of Nurses | Stated expectation for immediate glucagon administration and completed re-education of Staff A LPN |
Inspection Report
Plan of CorrectionInspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Staff A | Nurse Practitioner | Reported resident condition and medication issues |
| Staff B | Director of Nursing | Reported medication order errors and submitted education outline |
| Staff D | Registered Nurse | Reported resident behaviors and medication administration issues |
| Staff C | Licensed Practical Nurse | Reported resident condition changes and physician notifications |
| Staff F | Nurse Practitioner | Examined resident and reported PICC line concerns |
| Lawrence Munsell | Administrator | Signed the statement of deficiencies |
Inspection Report
Plan of CorrectionInspection Report
Re-Inspection| Name | Title | Context |
|---|---|---|
| Staff A | Certified Medication Assistant (CMA) | Reported observations regarding Resident #11's medication self-administration |
| Medical Director | Provided assessment of Resident #11's ability to take medications independently | |
| Administrator | Reported on facility sweep of resident rooms and medication pill case removal |
Inspection Report
Complaint InvestigationInspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Staff B | Licensed Practical Nurse (LPN) | Named in insulin administration and competency findings |
| Staff C | Licensed Practical Nurse (LPN) | Named in wound care and competency findings |
| Staff F | Named in dependent adult abuse training deficiency | |
| Staff G | Cook | Named in elopement incident |
| Staff H | Certified Nursing Assistant (CNA) | Named in elopement incident |
| Staff I | Certified Nursing Assistant (CNA) | Named in elopement incident |
| Staff K | Registered Nurse (RN) | Named in elopement incident |
| Director of Nursing | Administrator | Named in multiple findings and plan of correction |
| Human Resource Director | Named in dependent adult abuse training deficiency |
Inspection Report
Complaint InvestigationInspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Staff D | Administrator | Reported on 10/5/23 about epidemiologist visit, staffing issues, and RN coverage problems. |
| Staff E | Certified Nurse Aide (CNA) | Observed Resident #9 without proper feeding tube covering and reported staffing shortages affecting resident care. |
| Staff P | Director of Nursing (DON) | Reported on feeding tube care expectations and narcotic count issues. |
| Staff H | Certified Nurse Aide (CNA) | Involved in incident where Resident #6 fell from bed. |
| Staff I | Registered Nurse (RN) / Assistant Director of Nursing (ADON) | Received call about Resident #6 fall and coordinated hospital transfer. |
| Staff N | Licensed Practical Nurse (LPN) | Observed leaving medication cart unlocked and admitted not signing narcotic counts. |
| Staff B | Certified Nurse Aide (CNA) | Reported on Resident #3 pain and gave report to Staff H about Resident #6 care needs. |
| Staff F | Agency Certified Nurse Aide (CNA) | Worked on 8/4/23 and reported lack of shift report and knowledge of Resident #6 care needs. |
| Staff K | Advanced Registered Nurse Practitioner (ARNP) | Reported on Resident #6 condition and care needs. |
| Staff J | Certified Occupational Therapy Assistant (COTA) | Reported on Resident #6 therapy evaluation and assistance needs. |
Inspection Report
Plan of CorrectionInspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Staff A | Certified Nursing Assistant | Reported resident did not speak English and spoke Haitian; observed incontinence care |
| Staff E | Licensed Practical Nurse | Reported resident spoke Creole French; admitted entering orders without full info; involved in tracheostomy care |
| Director of Nursing | Director of Nursing | Reported expectations for care plans, orders, and fall assessments; educated staff; responsible for audits |
| Staff M | Licensed Practical Nurse | Reported care plan update process; infection control education; post-abuse assessments |
| Staff H | Licensed Practical Nurse | Reported fall assessment procedures and care plan updates |
| Staff L | Registered Nurse | Completed head to toe assessments after abuse allegations but did not document in charts |
| Staff C | Certified Nurse Assistant | Observed treating residents with dignity; denied physical abuse; present during fall observations |
| Staff J | Certified Nurse Assistant | Reported dining room staffing and fall incident; assisted moving resident after fall |
| Staff I | Certified Nurse Assistant | Reported dining room staffing and fall incident |
| Staff D | Licensed Practical Nurse | Reported fall assessment procedures; observed tracheostomy care |
| Staff O | Licensed Practical Nurse | Observed incontinence care |
Inspection Report
Plan of CorrectionInspection Report
Plan of CorrectionInspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Staff A | Licensed Practical Nurse (LPN) | Transcribed nursing progress notes related to resident falls and Neuro Checks documentation. |
| Staff B | Licensed Practical Nurse (LPN) | Provided interview about Neuro Checks protocol and documented resident fall assessments. |
| Staff C | Registered Nurse (RN) | Documented vital sign and neurological assessments post resident falls. |
| Staff D | Registered Nurse (RN) | Interviewed regarding Neuro Checks protocol and expectations for neurological assessments. |
| Director of Nursing | Director of Nursing (DON) | Interviewed regarding expectations for Neuro Checks protocol adherence and staff compliance. |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Staff F | Certified Nurse Aide (CNA) | Allowed Resident #3 to exit facility unattended, unaware she was a resident |
| Staff D | Licensed Practical Nurse (LPN) | Assessed Resident #3 after fall and transferred to emergency room |
| Staff E | Administrator | Reported video footage of elopement, re-educated staff, and provided education to Staff F |
| Staff C | Licensed Practical Nurse (LPN) | Documented Resident #3 did not sign out and assessed post-fall condition |
| Staff H | Registered Nurse (RN)/Assistant Director of Nursing (ADON) | Assessed Resident #2 and Resident #6, observed burn wounds, and reported pain management concerns |
| Staff L | Licensed Practical Nurse (LPN) | Assessed Resident #6 burns and administered Silvadene cream |
| Staff M | Dietary Aide | Served hot chocolate to Resident #6 and responded to spill incident |
| Staff N | Certified Nurse Aide (CNA) | Assisted Resident #6 after hot chocolate spill and reported incident |
| Staff O | Certified Nurse Aide (CNA) | Assisted Resident #6 after hot chocolate spill and reported pain |
| Staff R | Medication Aide | Reported Resident #6 pain and lack of daily pain assessments |
| Staff Q | Medication Aide | Reported assisting Resident #6 in bed and observed pain response |
Inspection Report
Plan of CorrectionInspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Peter Mammy | Registered Nurse | Reported oxygen order not transcribed correctly for Resident #34. |
| Staff A | Registered Nurse | Left inhalers unsecured in Resident #41's room; reported insulin vials should be dated when opened. |
| Staff B | Certified Nursing Assistant | Reported Resident #14's leg was injured during transfer due to lack of Tubigrips. |
| Staff C | Certified Nursing Assistant | Assisted with transfer of Resident #14 when injury occurred. |
| Staff I | Licensed Practical Nurse | Reported Resident #151 ran out of tizanidine due to pharmacy delivery issues. |
| Interim Director of Nursing | Director of Nursing | Provided multiple clarifications on facility policies and deficiencies. |
Inspection Report
Re-InspectionInspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Staff E | Registered Nurse | Documented resident bleeding and failed to apply pressure dressing |
| Staff B | Licensed Practical Nurse / Unit Manager | Responded to resident bleeding, called 911, and assisted with care |
| Interim Director of Nursing | Director of Nursing | Provided statements regarding abuse incidents and staffing |
| Staff N | Certified Nursing Assistant | Witnessed resident altercation and described staffing shortages |
| Staff O | Certified Nursing Assistant | Reported lack of behavioral interventions and staffing concerns |
| Staff H | Registered Nurse | Reported short staffing on 8/28/22 and impact on resident care |
| Staff A | Certified Nursing Assistant | Reported resident bleeding and staff response |
| Staff D | Registered Nurse | Provided report on resident bleeding and provider communication |
| Staff J | Certified Nursing Assistant | Reported staffing shortages and resident care delays on 8/28/22 |
| Staff K | Certified Nursing Assistant | Reported staffing shortages and resident care delays on 8/28/22 |
| Staff F | Certified Nursing Assistant | Reported knowledge of video of resident injury and reporting |
| Staff C | Licensed Practical Nurse / Unit Manager | Received report of video and reported to DON |
| Staff M | Certified Nursing Assistant | Denied taking video of resident injury |
Inspection Report
Plan of CorrectionInspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Staff A | Director of Nursing (DON) | Reported expectations for staff to provide assistance before incontinence accidents |
| Staff C | Nurse Manager | Reported expectations for staff to provide assistance before incontinence accidents and concerns about missed baths/showers |
| Staff B | Certified Nurses Aide (CNA) | Reported black fuzzy residue in shower rooms and primary shower aide on day shift |
| Staff F | Maintenance Director | Reported ordering PVC trim for mold resistant cleaning of shower rooms |
| Staff J | Certified Nurses Aide (CNA) | Involved in resident incident of alleged abuse |
| Staff I | Interim Administrator | Reported lack of investigation file and efforts to contact previous administrator |
| Staff E | Therapy Director (TD) | Reported facility did not have a restorative program in place |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Amanda Flemming | Director of Business Services | Provided education and training related to hire process and background checks. |
| Staff F | Employee hired without prior criminal background check; involved in medication cart and narcotic box access. | |
| Director of Nursing | Director of Nursing (DON) | Interviewed regarding background check policies and narcotic count procedures. |
| Staff C | Certified Medication Aide (CMA) | Observed during narcotic counts and medication cart activities. |
| Staff J | Registered Nurse (RN) | Observed during narcotic counts and medication cart activities. |
| Staff B | Licensed Practical Nurse (LPN) | Involved in narcotic counts and medication cart observations. |
| Staff D | Counted narcotics and reported missing morphine. | |
| Staff E | Registered Nurse (RN) | Discovered missing morphine during narcotic count. |
| Assistant Director of Nursing | Assistant Director of Nursing (ADON) | Interviewed about narcotic count procedures. |
| Staff H | Certified Nursing Assistant (CNA) | Observed Staff F in medication cart. |
| Staff G | Certified Nursing Assistant (CNA) | Observed Staff F in medication cart. |
| Interim DON | Interim Director of Nursing | Interviewed about narcotic count procedures and staff access to medication cart. |
Inspection Report
Re-InspectionInspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Amy | Assistant Director of Nursing (ADON) | Mentioned in relation to transfer form completion and bed hold policy documentation. |
| R44 | Resident | Mentioned in relation to refusal of showers and care plan documentation. |
| R50 | Resident | Mentioned in relation to multiple falls, injury documentation, and care plan. |
| R11 | Resident | Mentioned in relation to Minimum Data Set assessments and fall risk. |
| RN3 | Registered Nurse | Observed medication storage and infection control practices. |
| RN1 | Registered Nurse | Provided information on resident care and refusals. |
| Licensed Practical Nurse (LPN1) | Licensed Practical Nurse | Provided information on resident care and refusals. |
| Director of Nursing (DON) | Director of Nursing | Mentioned in relation to infection preventionist training and fall prevention. |
| Interim Director of Nursing | Interim Director of Nursing | Hired as Infection Preventionist and mentioned in infection control program. |
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