Inspection Report Summary
The facility’s most recent inspection on July 17, 2025, was a complaint investigation that found no deficiencies, with all allegations unsubstantiated. Earlier reports showed some serious issues, including repeated failures to ensure adequate resident supervision that led to elopements and injuries, resulting in immediate civil penalties issued in 2023 and early 2024. Other notable deficiencies involved failure to meet residents’ care needs and timely reporting of incidents, which posed health and safety risks but did not lead to license suspensions or fines beyond civil penalties. Several complaint investigations over the past two years were unsubstantiated, indicating many concerns raised were not confirmed. The facility has shown improvement recently, with the last two annual inspections in 2024 and 2025 reporting no deficiencies and a clean, well-maintained environment.
Deficiencies (last 5 years)
Deficiencies are regulatory violations found during state inspections.
Deficiencies per year
Census
Based on a July 2025 inspection.
Census over time
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Jason Lund | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Jennifer Whiteley | Executive Director | Facility administrator met during investigation |
| Lisa Rios | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Jason Lund | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Jennifer Whiteley | Executive Director | Facility representative met during the investigation |
| Lisa Rios | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Jennifer Whiteley | Executive Director | Met with Licensing Program Analyst during inspection and involved in facility tour and inspection. |
| Jason Lund | Licensing Program Analyst | Conducted the unannounced annual inspection visit. |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Jason Lund | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Jennifer Whiteley | Administrator | Facility administrator met during the investigation |
| Lisa Rios | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Jason Lund | Licensing Program Analyst | Conducted the unannounced case management visit and complaint investigation |
| Jennifer Whiteley | Administrator | Facility administrator met with Licensing Program Analyst during the visit |
| Lisa Rios | Licensing Program Manager / Supervisor | Named as supervisor and licensing program manager in the report |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Jason Lund | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Lisa Rios | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation |
| Jeanine Gaona | Resident Care Director | Met with Licensing Program Analyst during the investigation |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Jennifer Whitely | Facility Designated Administrator | Met with Licensing Program Analyst during the complaint investigation and interviewed regarding the complaint |
| Arielle Pascua | Licensing Program Analyst | Conducted the complaint investigation visit and authored the report |
| Lisa Rios | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation |
Inspection Report
| Name | Title | Context |
|---|---|---|
| Jason Lund | Licensing Program Analyst | Conducted the unannounced Case Management visit |
| Jennifer Whiteley | Executive Director | Met with Licensing Program Analyst during the visit |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Jason Lund | Licensing Program Analyst | Conducted the annual inspection and reviewed staff and resident files. |
| Jennifer Whiteley | Executive Director | Met with Licensing Program Analyst during the inspection and exit interview. |
| Marie Arbios | Administrator/Director | Named as facility administrator/director. |
Inspection Report
Plan of Correction| Name | Title | Context |
|---|---|---|
| Jason Lund | Licensing Program Analyst | Conducted the proof of correction visit and received POC documentation. |
| Jennifer Whiteley | Executive Director | Met with Licensing Program Analyst during the visit. |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Jason Lund | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Jennifer Whiteley | Executive Director | Met with Licensing Program Analyst during the investigation |
| Marie Arbios | Administrator | Facility administrator named in the report |
| Lisa Rios | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Jason Lund | Licensing Program Analyst | Conducted the inspection and received the unusual incident report |
| Jennifer Whiteley | Executive Director | Met with Licensing Program Analyst during inspection |
| Lisa Rios | Licensing Program Manager / Supervisor | Supervisor and Licensing Program Manager named in report |
Inspection Report
Plan of Correction| Name | Title | Context |
|---|---|---|
| Jason Lund | Licensing Program Analyst | Conducted the proof of correction visit and reviewed documentation. |
| Lacy Vincent | Administrator | Met with Licensing Program Analyst during the visit. |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Jason Lund | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Jeanine Gaona | Resident Care Director | Interviewed during the investigation and participated in exit interview |
| Stephenie Doub | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
| Name | Title | Context |
|---|---|---|
| Stephenie Doub | Licensing Program Manager | Present at Non-Compliance Conference and named in report |
| Jason Lund | Licensing Program Analyst | Present at Non-Compliance Conference and named in report |
| Gregory Awrey | Regional Vice President of Operations | Present at Non-Compliance Conference and exit interview |
Inspection Report
| Name | Title | Context |
|---|---|---|
| Andrea Eldridge | Resident Care Coordinator | Met with Licensing Program Analyst during visit and exit interview |
| Jason Lund | Licensing Program Analyst | Conducted the case management visit and signed the report |
| Steven Richardson | Licensing Program Manager | Arrived with Licensing Program Analyst for the visit |
| Stephenie Doub | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
| Name | Title | Context |
|---|---|---|
| Jason Lund | Licensing Program Analyst | Conducted the case management visit and received the unusual incident report |
| Stephen Richardson | Licensing Program Manager | Arrived unannounced for the case management visit |
| Andrea Eldridge | Resident Care Coordinator | Met with Licensing Program Analyst during the visit and involved in the incident explanation |
| Stephenie Doub | Licensing Program Manager | Supervisor named in the report |
Inspection Report
| Name | Title | Context |
|---|---|---|
| Jason Lund | Licensing Program Analyst | Conducted the case management visit and authored the report |
| Andrea Eldridge | Resident Care Coordinator | Met with Licensing Program Analyst during the visit |
| Stephenie Doub | Licensing Program Manager | Supervisor overseeing the inspection |
Inspection Report
Plan of Correction| Name | Title | Context |
|---|---|---|
| Jason Lund | Licensing Program Analyst | Conducted the proof of correction visit and received training records. |
| Andrea Eldridge | Resident Care Coordinator | Met with the Licensing Program Analyst during the visit. |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Jason Lund | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Andrea Eldridge | Resident Care Coordinator | Met with the Licensing Program Analyst during the investigation and participated in interviews |
| Stephenie Doub | Licensing Program Manager | Named in the report as Licensing Program Manager |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Andrea Eldridge | Resident Care Coordinator | Met with Licensing Program Analyst during the inspection and participated in the exit interview |
| Jason Lund | Licensing Program Analyst | Conducted the inspection visit |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Jason Lund | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Stephenie Doub | Licensing Program Manager | Named in report as Licensing Program Manager |
| Alma Whitted | Executive Director | Met with Licensing Program Analyst during investigation and named in plan of correction |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Jason Lund | Licensing Program Analyst | Conducted the complaint investigation |
| Andrea Eldridge | Resident Care Coordinator | Met with investigator and involved in findings |
| Stephenie Doub | Licensing Program Manager | Named in report header and signature |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Alma Whitted | Administrator | Met with Licensing Program Analyst during the inspection and participated in the facility tour and exit interview |
| Jason Lund | Licensing Program Analyst | Conducted the post licensing and annual required visit |
| Stephenie Doub | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
| Name | Title | Context |
|---|---|---|
| Jason Lund | Licensing Program Analyst | Conducted the post licensing and annual required visit and observed facility compliance. |
| Alma Whitted | Administrator | Met with Licensing Program Analyst during the visit and participated in the facility tour and exit interview. |
Inspection Report
Follow-Up| Name | Title | Context |
|---|---|---|
| Alma Whitted | Administrator | Met with Licensing Program Analyst during the POC visit and involved in corrective action |
| Jason Lund | Licensing Program Analyst | Conducted the unannounced proof of correction visit |
| Stephenie Doub | Licensing Program Manager | Named in the report as Licensing Program Manager |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Jason Lund | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Marie Arbios | Administrator | Facility administrator met during investigation and named in findings |
| Stephenie Doub | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Arlene D Garcia | Licensing Program Analyst | Conducted the complaint investigation visit |
| Marie Arbios | Administrator | Met with Licensing Program Analyst during investigation and exit interview |
| Stephenie Doub | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Original Licensing| Name | Title | Context |
|---|---|---|
| Albert Johnson | Licensing Program Analyst | Conducted the prelicensing inspection and observed medication errors |
| Marie Arbios | Administrator | Met with Licensing Program Analyst during inspection |
Report
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