Inspection Report Summary
The most recent inspection on April 8, 2025, found no deficiencies related to the investigation of three complaints. Earlier inspections showed a pattern of deficiencies primarily involving medication management, infection control, and failure to notify physicians timely, including a prior report citing medication errors that contributed to a resident’s death. Complaint investigations often resulted in substantiated issues related to resident grievances, abuse investigations, and pest control, though several complaints were found unsubstantiated. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s record shows some improvement with recent complaint investigations and follow-up visits indicating correction of previously cited deficiencies.
Deficiencies (last 3 years)
Deficiencies are regulatory violations found during state inspections.
Deficiencies per year
Census
Based on a April 2025 inspection.
Census over time
Inspection Report
Complaint InvestigationInspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Lily Price | Executive Director | Signed report and involved in interviews |
| Qualified Medication Aide 1 | QMA | Observed medication administration and infection control breaches |
| Qualified Medication Aide 2 | QMA | Observed medication administration and water pitcher use |
| Director of Nursing | DON | Interviewed regarding multiple deficiencies and corrective actions |
| Business Office Manager | Interviewed regarding dementia training | |
| Maintenance Supervisor | Interviewed regarding cleanliness and call light system |
Inspection Report
Complaint InvestigationInspection Report
Follow-UpInspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Lily Price | Executive Director | Signed the report and provided facility information |
| Resident B's nurse practitioner 1 | Nurse Practitioner | Interviewed; stated he was not notified of medication refusals and would have taken action |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Lily Price | Executive Director | Signed report and provided policies |
| Psych 35 | Psychiatric Service Provider | Interviewed regarding Resident B's refusal of medications and mental health services |
| Pharm 14 | Pharmacist | Interviewed regarding medication refusals and pharmacy services for Resident B |
| LPN 8 | Licensed Practical Nurse | Interviewed regarding Resident B medication refusals and Resident D fall notifications |
| NP 29 | Nurse Practitioner | Notified of Resident D falls; contact number found invalid |
| NP 26 | Nurse Practitioner | Interviewed and indicated no record of Resident D as patient |
| DOM | Director of Marketing | Witnessed resident altercation and separation |
| BOM | Business Office Manager | Witnessed resident altercation and separation |
| Resident S | Resident who filed grievance not followed up | |
| QMA 10 | Qualified Medication Aide | Observed administering insulin without proper hand hygiene or scrubbing pen hub |
| LPN 7 | Licensed Practical Nurse | Interviewed regarding medication delays and falls |
| Pharmacist 31 | Pharmacist | Interviewed regarding medication prior authorization |
| Pharmacy Staff Person 40 | Interviewed regarding medication delivery | |
| Pharmacy Staff Person 27 | Interviewed regarding medication shipment | |
| Housekeeper 28 | Reported resident fall and bed bug cleaning practices | |
| Case Manager 36 | Received complaints about bed bugs | |
| PCT 33 | Pest Control Technician | Interviewed regarding bed bug treatments and recommendations |
Inspection Report
Complaint InvestigationInspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Lily Price | Executive Director | Signed the report and involved in corrective action plan |
| QMA 4 | Qualified Medication Assistant | Attempted to administer medications to Resident B and signed off medication records |
| QMA 5 | Qualified Medication Assistant | Worked evening shift on 7/10/23 and did not recall the events |
| Director of Nursing | Director of Nursing | Interviewed regarding the incident and facility response |
| Guardian 3 | Guardian of Resident B who reported the resident missing and found her at a friend's house | |
| Resident F | Companion of Resident B who was present in Resident B's apartment during the incident |
Inspection Report
Complaint InvestigationInspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Interim Executive Director | Interim Executive Director | Interviewed regarding pest control and laundry procedures |
| Director of Nursing | Director of Nursing | Interviewed regarding laundry procedures and staffing |
| Maintenance Director | Maintenance Director | Provided bed bug log and information about pest control and laundry mat usage |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Alberta Taybior | Executive Director | Interviewed regarding survey binder and complaint survey availability |
| QMA 8 | Qualified Medication Aide | Observed administering medications without proper hand hygiene and improper narcotic storage |
| LPN 11 | Licensed Practical Nurse | Interviewed regarding controlled medication binder and narcotic counts |
| RDHS | Regional Director of Health Services | Provided policies and interviewed regarding multiple deficiencies including medication management and mental health care |
| DM | Dietary Manager | Interviewed during kitchen tour regarding food storage and hygiene issues |
| QMA 9 | Qualified Medication Aide | Observed with unlabeled narcotic medications |
| QMA 10 | Qualified Medication Aide | Observed with unlabeled narcotic medications |
Inspection Report
Complaint InvestigationInspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Alberta Taybior | Administrator | Named as Administrator during complaint investigation and interviews. |
| LPN 2 | Licensed Practical Nurse | Witnessed resident altercation and provided interview about incident. |
| Director of Nursing | Director of Nursing | Provided multiple interviews regarding medication administration, abuse investigations, and clinical record keeping. |
| Dietary Manager | Dietary Manager | Interviewed regarding resident complaints about dining services and food quality. |
Inspection Report
Complaint InvestigationLoading inspection reports...



