Inspection Reports for Oaks at Stockbridge
475 Country Club Dr, Stockbridge, GA 30281, United States, GA, 30281
Back to Facility ProfileInspection Report Summary
The most recent inspection on November 4, 2020, identified a deficiency related to the facility’s failure to provide timely written notice of a fee increase to a resident’s family. Earlier inspections showed a pattern of similar issues with notification of changes in charges and services, as well as concerns about staffing in the Memory Care Unit and fire safety and maintenance deficiencies. Complaint investigations substantiated problems with fee increase notifications and staffing levels that led to a resident eloping without staff awareness. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The inspection history suggests some recurring administrative and staffing issues, but more recent inspections show fewer and less varied deficiencies.
Deficiencies (last 4 years)
Deficiencies (over 4 years)
1.5 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
69% better than Georgia average
Georgia average: 4.9 deficiencies/yearDeficiencies per year
4
3
2
1
0
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Nov 4, 2020
Visit Reason
The purpose of this inspection was to investigate intake #GA00208065. The investigation began on 2020-10-06 and was completed on 2020-11-04.
Complaint Details
Investigation was complaint-related intake #GA00208065. The complaint was substantiated as the facility did not notify Resident #1's family of the fee increase in a timely manner.
Findings
The facility failed to provide written notice at least 30 days prior to any increase in established charges related to personal services for 1 of 3 sampled residents (Resident #1). Documentation showed no evidence that the family was notified of the fee increase until they received the invoice with the new charges.
Deficiencies (1)
Facility failed to provide written notice at least 30 days prior to increase in charges related to personal services for Resident #1.
Report Facts
Date of level of care change: Jun 18, 2020
Fee increase effective date: Jul 1, 2020
Admission date: Oct 30, 2020
Initial medication rate: 220
Increased medication rate: 335
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Stated that Resident #1 had changes in level of care fee and that 30 days notice was not given | |
| AA | Stated that Resident #1's family was not notified of the fee increase until they received the invoice | |
| CC | Stated that Resident #1's family was not notified of the fee increase |
Inspection Report
Monitoring
Deficiencies: 0
Date: Apr 6, 2020
Visit Reason
The purpose of this review is to monitor COVID-19 Cases and assess infection control process.
Findings
The report focuses on monitoring COVID-19 cases and assessing the infection control process at the facility.
Inspection Report
Routine
Deficiencies: 0
Date: Sep 11, 2019
Visit Reason
The purpose of this visit was to conduct the compliance inspection.
Findings
No violations were cited as a result of this inspection.
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Jul 19, 2018
Visit Reason
The purpose of this visit was to investigate complaint #GA00189736.
Complaint Details
Complaint #GA00189736 was investigated and substantiated by the finding that the facility did not provide the required written notice of changes in charges and services.
Findings
The facility failed to provide written notice at least 60 days prior to changes in established charges and services for 1 of 60 residents, as required by the admission agreement.
Deficiencies (1)
Failed to give written notice at least 60 days prior to changes in established charges and services for 1 of 60 residents (Resident #1).
Report Facts
Residents affected: 1
Total residents: 60
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Interviewed and stated verbally informing DD about medication administration changes but did not provide written notice. |
Inspection Report
Complaint Investigation
Census: 18
Deficiencies: 1
Date: Jul 2, 2018
Visit Reason
The purpose of this visit was to investigate complaint #GA00189530 regarding staffing and resident safety in the Memory Care Unit (MCU).
Complaint Details
Investigation of complaint #GA00189530 found Resident #1 eloped from the Memory Care Unit on 6/19/18 without staff knowledge. The facility had only two staff on duty instead of three as scheduled during the 3:00 p.m. to 11:00 p.m. shift. Staff were unaware of the resident's absence until notified by a bystander and the receptionist.
Findings
The facility failed to ensure sufficient specially trained staff were present to meet the unique needs of residents in the MCU, resulting in Resident #1 eloping from the unit without staff knowledge. Staffing on the 3:00 p.m. to 11:00 p.m. shift on 6/19/18 was below scheduled levels with only two staff present instead of three.
Deficiencies (1)
Facility failed to ensure the Memory Care Unit was staffed with sufficient specially trained staff to meet the unique needs of residents.
Report Facts
Staff scheduled: 3
Staff present: 2
Resident census: 18
Staff to resident ratio: 4
Inspection Report
Annual Inspection
Deficiencies: 3
Date: Sep 6, 2017
Visit Reason
The purpose of this visit was to conduct the annual inspection of Eagles Landing Senior Living.
Findings
The facility failed to comply with fire safety rules, including incomplete fire drill documentation and physical safety hazards such as a hole in the gas water heater vent and blocked emergency exit. Additionally, the facility had maintenance issues including stained and damaged ceilings, and failed to maintain residents' files with required inventories of personal items for sampled residents.
Deficiencies (3)
Failure to comply with applicable fire and safety rules including incomplete fire drill documentation and physical hazards such as a hole in the gas water heater vent and blocked emergency exit door.
Failure to maintain the interior and exterior of the facility in good repair, including stained ceiling tiles, cracked and falling plaster, and water stains near ceiling vents.
Failure to include an inventory of valuable personal items in residents' files for 2 of 2 residents sampled.
Report Facts
Fire drills documented: 9
Residents sampled: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff E | Interviewed regarding missing documentation, facility maintenance issues, and residents' refusal to complete personal item inventories |
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: May 3, 2017
Visit Reason
The purpose of this visit was to investigate an entity reported complaint #GA00173785. An onsite visit was made on 5/3/17 and the investigation was completed on 5/5/17.
Complaint Details
Investigation of complaint #GA00173785 found no rule violations.
Findings
No rule violations were cited as a result of this investigation.
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