Inspection Report Summary
The most recent inspection on September 14, 2025, was a renewal licensing inspection and did not identify any deficiencies. Earlier inspections showed some deficiencies related to resident privacy, staffing levels, pest control, and clinical record documentation, with plans of correction submitted and verified as implemented in subsequent follow-ups. Complaint investigations included one substantiated case involving privacy, staffing, and pest control issues, while most other complaints were unsubstantiated. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s inspection history indicates improvement over time, with recent inspections showing no outstanding deficiencies.
Deficiencies (last 5 years)
Deficiencies (over 5 years)
1.2 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
79% better than Connecticut average
Connecticut average: 5.6 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
82% occupied
Based on a September 2025 inspection.
Census over time
Inspection Report
Renewal
Census: 123
Capacity: 150
Deficiencies: 0
Date: Sep 14, 2025
Visit Reason
The inspection was conducted as a renewal licensing inspection and included review of complaint investigations #CT42529 and #121090.
Complaint Details
Complaint investigations #CT42529 and #121090 were reviewed during the inspection. No substantiation status is provided.
Findings
The report indicates that this was a licensing renewal inspection with complaint investigations reviewed. No violations or citations were explicitly noted on the provided page.
Report Facts
Licensed Bed Capacity: 150
Census: 123
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Deborah Kraus | Administrator | Personnel contacted during inspection |
Inspection Report
Plan of Correction
Census: 131
Capacity: 150
Deficiencies: 0
Date: Oct 31, 2024
Visit Reason
A desk audit was conducted to review the implementation of the Plan of Correction for a violation letter dated August 27, 2024.
Findings
Violations #1 and #2 were identified as corrected as of October 11, 2024. The administrator was notified via telephone on October 31, 2024, that all violations were corrected.
Report Facts
Licensed Bed Capacity: 150
Census: 131
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jonah Kraus | Administrator | Personnel contacted during inspection |
| Reba Stoddard | NC | Report submitted by and FLIS staff signature |
Inspection Report
Census: 132
Capacity: 150
Deficiencies: 1
Date: Oct 30, 2024
Visit Reason
A desk audit was conducted to review the implementation of the Plan of Correction for a previous violation letter dated September 26, 2024.
Findings
Violation #1 was identified as corrected as of October 24, 2024. The Director of Nursing was notified via telephone on October 30, 2024, that all violations were corrected.
Deficiencies (1)
Violation #1 identified in previous inspection
Report Facts
Licensed Bed Capacity: 150
Census: 132
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Pedro Roman | Director of Nursing | Named in relation to notification of correction of violations |
Inspection Report
Follow-Up
Census: 126
Capacity: 150
Deficiencies: 0
Date: Sep 5, 2024
Visit Reason
A desk audit was conducted on 9/5/24 to review the implementation of the Plan of Correction for the Violation letter dated 7/16/24.
Findings
Violations #1 and #2 were identified as corrected as of 8/20/24. The Administrator was notified on 9/5/24 that all violations were corrected.
Report Facts
Licensed Bed Capacity: 150
Census: 126
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jonah Kraus | Personnel contacted during the inspection | |
| Reba Stoddard | NC | Desk Audit staff and report submitter |
Inspection Report
Monitoring
Census: 128
Capacity: 150
Deficiencies: 0
Date: Jul 22, 2024
Visit Reason
A desk audit was completed from 7/19/24 through 7/22/24 to review the implementation of the Plan of Correction for the violation letter dated 5/21/24.
Findings
Violations #1-4 were identified as corrected as of 7/15/24. On 7/22/24, the Director of Nursing Services was notified by telephone that all violations were corrected.
Report Facts
Violations corrected: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jonah Kraus | Administrator | Personnel contacted during inspection |
| Stephanie Schumann | Report submitted by | |
| Maureen Golay-Markure | Supervisor | Survey Team Leader Supervisor |
Inspection Report
Monitoring
Census: 134
Capacity: 150
Deficiencies: 0
Date: May 15, 2024
Visit Reason
The inspection was conducted as a licensing inspection with strike monitoring for the New Haven Center for Nursing and Rehab.
Findings
The report indicates that violations of the General Statutes of Connecticut and/or regulations were not identified at the time of this inspection. A citation was not issued.
Report Facts
Licensed Beds: 150
Census: 134
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jonah Kraus | Personnel contacted during the inspection | |
| Marie Pitigo | Personnel contacted during the inspection |
Inspection Report
Follow-Up
Census: 140
Capacity: 150
Deficiencies: 0
Date: May 6, 2024
Visit Reason
A desk audit was conducted to review the implementation of the plan of correction for the violation letter dated 2/21/24.
Findings
State compliance was unable to be completed during the desk audit, as it was awaiting an approved plan of correction. An approved plan of correction was received on 5/6/24 and approved by the supervisor on 5/14/24, indicating compliance with Violation #1 and Violation #2.
Report Facts
Licensed Bed/Bassinet Capacity: 150
Census: 140
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Stephanie Schumann | NC | Inspector who conducted the desk audit and submitted the report |
Inspection Report
Complaint Investigation
Census: 130
Capacity: 150
Deficiencies: 0
Date: Mar 5, 2024
Visit Reason
An unannounced visit was made to the facility on 3/5/24 for the purpose of conducting a complaint investigation.
Complaint Details
Complaint Investigation #37723 was conducted and no deficiencies or violations were found; staffing met Public Health Code requirements.
Findings
Staffing was reviewed from 2/20/24 to 3/12/24 and found to meet the requirements of the Public Health Code. Deficiencies and/or violations were not identified during this visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Melissa Talamini | RN, BSN Nurse Consultant | Named as the Nurse Consultant involved in the complaint investigation visit. |
| Jonah Kraus | Administrator | Personnel contacted during the inspection. |
| Maria Pitogo | DNS | Personnel contacted during the inspection. |
Inspection Report
Complaint Investigation
Census: 131
Capacity: 150
Deficiencies: 3
Date: Feb 5, 2024
Visit Reason
The inspection was conducted as a complaint investigation triggered by Complaint #37137 regarding violations of Connecticut State regulations.
Complaint Details
Complaint #37137 was substantiated with findings of violations related to resident privacy, staffing shortages, and pest control deficiencies.
Findings
The inspection identified violations related to resident privacy during personal care, failure to maintain adequate staffing levels, and inadequate pest control measures. Plans of correction were submitted addressing these issues.
Deficiencies (3)
Failure to ensure privacy was maintained during personal care for Resident #2, including leaving the door and curtain open while providing care.
Failure to maintain staffing levels to meet minimum requirements for direct care hours, resulting in shortages on specified dates.
Failure to ensure the pest control company was informed and documented mouse sightings in Resident #1's room, leading to untreated pest issues.
Report Facts
Licensed Bed Capacity: 150
Census: 131
Staffing Shortage Hours: 40.61
Staffing Shortage Hours: 44.44
Direct Care Hours Requirement: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jonah Kraus | Administrator | Named as facility administrator and recipient of the notice. |
| Maria Pitogo | DNS | Named as Director of Nursing Services contacted during inspection. |
| Deborah Smith | RN, NC | Signature of FLIS staff who submitted the report. |
| Karen Gworek | Supervising Nurse Consultant | Signed the notice letter regarding complaint #37137. |
| Nurse Aide #1 | Identified in privacy violation and resident care findings. | |
| Licensed Practical Nurse #1 | Interviewed regarding hygiene care practices. | |
| Director of Nursing | DON | Interviewed regarding facility policy and staffing. |
| Assistant Director of Maintenance | Interviewed regarding pest control and maintenance issues. | |
| Scheduling Coordinator | Interviewed regarding staffing schedules and compliance. |
Inspection Report
Complaint Investigation
Census: 122
Capacity: 150
Deficiencies: 0
Date: Jan 23, 2023
Visit Reason
The inspection visit was conducted as a complaint investigation related to Complaint Investigation #33687.
Complaint Details
Complaint Investigation #33687 was the basis for the visit. No violations were found during the inspection.
Findings
No violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified at the time of this inspection.
Report Facts
Licensed Bed/Bassinet Capacity: 150
Census: 122
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Paul Bashkin | Personnel contacted during inspection | |
| Donna Campbell | DNS | Personnel contacted during inspection |
| Errolee Bryan Miller | Signature of FLIS Staff and report submitter |
Inspection Report
Complaint Investigation
Census: 133
Capacity: 150
Deficiencies: 1
Date: Feb 17, 2022
Visit Reason
The inspection was conducted as a complaint investigation identified by Complaint Investigation #CT#31685, to assess violations of Connecticut State regulations at the New Haven Center for Nursing & Rehab.
Complaint Details
The visit was complaint-related under Complaint Investigation #CT#31685. Violations were substantiated as noted in the attached violation letter dated 3/7/22.
Findings
Violations of the General Statutes of Connecticut and/or regulations were identified during the inspection. Specifically, a violation related to incomplete, inaccurate, and unprofessional clinical record documentation for one of two residents reviewed was found.
Deficiencies (1)
Failure to maintain the clinical record in a complete, accurate and professional manner for Resident #1, including incomplete documentation of activities of daily living by nursing staff.
Report Facts
Licensed Bed Capacity: 150
Census: 133
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Peter Donato | Vice President of Clinical Services | Personnel contacted during the inspection. |
| Terri D. McNeil | RNC | FLIS staff who submitted the report. |
| Judy Birtwistle | Supervising Nurse Consultant | Signed the notice letter regarding the plan of correction. |
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Feb 17, 2022
Visit Reason
A complaint investigation (ACTS Reference Number 31685) was conducted to determine compliance with 42 CFR Part 483 requirements for Long Term Care Facilities.
Complaint Details
Complaint investigation ACTS Reference Number 31685 was conducted. Deficiencies were cited as a result of this survey.
Findings
The facility failed to maintain the clinical record for one resident in a complete, accurate, and professional manner, specifically lacking timely and appropriate documentation of activities of daily living by nursing aide staff.
Deficiencies (1)
Failure to maintain clinical records in a complete, accurate, and professional manner for Resident #1, including missing documentation of nursing aide care during multiple shifts.
Report Facts
Dates of missing documentation: 3
Audit frequency: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Acting Director of Nurses | Interviewed regarding documentation expectations for nursing aide staff. | |
| RN supervisor/designee | Responsible for auditing completion of ADL documentation per shift. | |
| DNS | Responsible for monitoring compliance with the plan of correction. |
Inspection Report
Original Licensing
Deficiencies: 0
Date: Oct 29, 2021
Visit Reason
This document is a Pre-Licensure Consent Order for New Haven Center for Nursing & Rehabilitation LLC seeking an initial license to operate a Chronic and Convalescent Nursing Home in Connecticut.
Findings
The order outlines detailed requirements and conditions for licensure including contracting with an Independent Nurse Consultant (INC), appointing an Infection Preventionist, maintaining staffing ratios, conducting rounds, establishing quality assurance programs, developing water management and emergency preparedness plans, and contracting with an Environmental Consulting Firm (ECF) for life safety compliance. It also sets forth reporting, monitoring, and compliance obligations to ensure patient safety and regulatory adherence.
Report Facts
INC consulting hours: 32
INC contract duration: 6
Fine amount: 1000
Nurse aide staffing ratio 1st shift: 10
Nurse aide staffing ratio 2nd shift: 12
Nurse aide staffing ratio 3rd shift: 20
Licensed nurse staffing ratio all shifts: 30
Medical Director medical record audits: 5
ECF initial onsite review timeframe: 30
ECF report development timeframe: 30
ECF re-evaluation frequency: 3
Physical plant inspection completion deadline: 2023
Vendor payment timeframe: 90
Documentation retention period for rounds: 5
Documentation retention period for quality assurance meetings: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Menajem Salamon | Member | Member of New Haven Center for Nursing & Rehabilitation LLC, signatory of the Pre-Licensure Consent Order |
| Donna Ortelle | Section Chief, Healthcare Quality and Safety Branch | Department of Public Health official signing the Pre-Licensure Consent Order |
Report
Dec 4, 2025
Report
Aug 29, 2025
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Dec 2, 2024
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Sep 12, 2024
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Aug 15, 2024
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Jun 20, 2024
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May 15, 2024
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Feb 5, 2024
Report
Jan 17, 2024
Report
Aug 24, 2023
Report
Apr 3, 2023
Report
Jun 15, 2021
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