Inspection Reports for Ivy Park at Oakland Hills

CA, 94619

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Inspection Report Summary

Most inspections found no deficiencies, including the most recent report dated October 3, 2025, which was clean and related to a complaint investigation. Several complaint investigations were unsubstantiated, with no evidence supporting allegations about staff restraint, notification delays, or resident care concerns. The only deficiencies appeared in the original licensing inspection on August 16, 2024, involving missing physician signatures and TB test documentation in resident medical assessments. No fines, enforcement actions, or severe issues were noted in any report. The facility’s record shows improvement over time, with no deficiencies found in any inspections since the initial licensing visit.

Deficiencies (last 2 years)

Deficiencies (over 2 years) 1 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

75% better than California average
California average: 4 deficiencies/year

Deficiencies per year

4 3 2 1 0
2024
2025

Census

Latest occupancy rate 86% occupied

Based on a October 2025 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Census over time

40 60 80 100 120 Aug 2024 Jun 2025 Sep 2025 Oct 2025

Inspection Report

Complaint Investigation
Census: 86 Capacity: 100 Deficiencies: 0 Date: Oct 3, 2025

Visit Reason
The visit occurred to deliver an amended report for complaint #15-AS-20250514141716 and to meet with the facility's Executive Director to explain the purpose of the visit.

Complaint Details
The visit was related to complaint #15-AS-20250514141716. The amended report was delivered, and no deficiencies were found during this complaint-related visit.
Findings
No deficiencies were cited during the visit. An exit interview was conducted and a copy of the report was provided to the Executive Director.

Employees mentioned
NameTitleContext
Yolanda HarrellExecutive DirectorMet with Licensing Program Analysts during the visit and received the amended complaint report.
Ardalan GharachorlooLicensing Program AnalystConducted the unannounced visit and delivered the amended complaint report.
Greg ClarkLicensing Program AnalystConducted the unannounced visit and delivered the amended complaint report.

Inspection Report

Annual Inspection
Census: 93 Capacity: 100 Deficiencies: 0 Date: Sep 29, 2025

Visit Reason
The visit was an unannounced 1-Year Annual Required inspection conducted to evaluate the facility's compliance with licensing requirements.

Findings
The Licensing Program Analyst toured the facility, reviewed resident and staff records, and inspected safety equipment and emergency plans. No deficiencies were cited during the visit.

Report Facts
Residents records reviewed: 5 Staff records reviewed: 5 Fire extinguisher last serviced: May 13, 2025 Emergency disaster plan last reviewed: Dec 31, 2024 Emergency disaster drill last conducted: Aug 20, 2025 Hot water temperature: 106 Hallway temperature: 71

Employees mentioned
NameTitleContext
Yolanda HarrellExecutive DirectorMet with Licensing Program Analyst during inspection
Ardalan GharachorlooLicensing Program AnalystConducted the inspection visit

Inspection Report

Complaint Investigation
Census: 85 Capacity: 100 Deficiencies: 0 Date: Sep 5, 2025

Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to allegations received on 2025-06-10 regarding notification delays and staff training deficiencies at the facility.

Complaint Details
The complaint included allegations that the facility did not notify the responsible party in a timely manner and that staff did not meet training requirements. Both allegations were found unsubstantiated due to lack of preponderance of evidence.
Findings
The investigation found both allegations unsubstantiated after reviewing staff interviews, incident reports, training records, and communication logs. The facility followed proper notification and training protocols as documented and confirmed by staff.

Report Facts
Capacity: 100 Census: 85

Employees mentioned
NameTitleContext
Yolanda HarrellExecutive DirectorMet with Licensing Program Analyst during investigation
Ardalan GharachorlooLicensing Program AnalystConducted the complaint investigation
Yvonne Flores-LariosLicensing Program ManagerNamed as Licensing Program Manager overseeing the investigation

Inspection Report

Complaint Investigation
Census: 88 Capacity: 100 Deficiencies: 0 Date: Aug 12, 2025

Visit Reason
Unannounced complaint investigation visit conducted to investigate allegations regarding staff restraint causing injuries, failure to notify resident's responsible party of an incident, and failure to seek medical attention for a resident.

Complaint Details
The complaint involved three allegations: staff restrained a resident causing injuries, staff did not notify the resident's responsible party of an incident, and staff did not seek medical attention for a resident. All allegations were found unsubstantiated due to lack of preponderance of evidence.
Findings
The investigation found all allegations unsubstantiated after interviews with staff and review of incident reports, medical records, and facility documentation. No evidence supported that staff restrained the resident causing injuries, failed to notify the responsible party, or neglected to seek medical attention.

Report Facts
Capacity: 100 Census: 88

Employees mentioned
NameTitleContext
Yolanda HarrellExecutive DirectorMet with Licensing Program Analyst during investigation
Ardalan GharachorlooLicensing Program AnalystConducted the complaint investigation
Yvonne Flores-LariosLicensing Program ManagerOversaw the complaint investigation report

Inspection Report

Complaint Investigation
Census: 78 Capacity: 100 Deficiencies: 0 Date: Jun 19, 2025

Visit Reason
An unannounced complaint investigation was conducted in response to an allegation that facility staff did not ensure a resident was brought down for meal service.

Complaint Details
The complaint alleged that facility staff did not ensure a resident was brought down for meal service. The complaint was investigated and found unsubstantiated. The complainant initially reported the resident was found in bed without pants and missed breakfast, but later withdrew the complaint after clarification from staff.
Findings
The investigation found the complaint to be unsubstantiated due to lack of preponderance of evidence, despite initial concerns about the resident missing breakfast and communication issues. The complainant later withdrew the complaint after clarification from staff.

Report Facts
Complaint Control Number: 15-AS-20250617132913

Employees mentioned
NameTitleContext
Yolanda HarrellAdministratorMet during investigation and named in report
Ardalan GharachorlooLicensing Program AnalystConducted the complaint investigation
Yvonne Flores-LariosLicensing Program ManagerNamed in report

Inspection Report

Complaint Investigation
Census: 81 Capacity: 100 Deficiencies: 0 Date: Apr 11, 2025

Visit Reason
The inspection visit was an unannounced complaint investigation triggered by an allegation that the licensee did not provide a resident with a refund.

Complaint Details
The complaint was unsubstantiated as there was not a preponderance of evidence to prove the alleged violation occurred.
Findings
The investigation found the allegation to be unsubstantiated. The Licensing Program Analyst interviewed facility staff and reviewed relevant documents, confirming that the resident's account was settled and the late fee was removed.

Report Facts
Capacity: 100 Census: 81

Employees mentioned
NameTitleContext
Yolanda HarrellExecutive DirectorMet with Licensing Program Analyst during investigation
Ardalan GharachorlooLicensing Program AnalystConducted the complaint investigation
Yvonne Flores-LariosLicensing Program ManagerNamed in report as Licensing Program Manager

Inspection Report

Original Licensing
Census: 60 Capacity: 100 Deficiencies: 2 Date: Aug 16, 2024

Visit Reason
The inspection was conducted as a pre-licensing visit due to a change in ownership (CHOW) of the facility.

Findings
The facility was inspected inside and out, including assisted living and Memory Care units. Deficiencies were found in resident medical assessments, specifically missing physician's signature on Resident 2's report and missing TB test on Resident 3's report.

Deficiencies (2)
Resident 2's Physician's Report does not have the physician's signature.
Resident 3's Physician's Report does not have TB test.
Report Facts
Capacity: 100 Census: 60 Hot water temperature: 106 Fire clearance approval date: Jan 22, 2024 Last fire drill date: Jul 18, 2024 Plan of Correction Due Date: Aug 30, 2024

Employees mentioned
NameTitleContext
Yolanda HarrellExecutive DirectorMet with Licensing Program Analysts during inspection
Luisa FontanillaLicensing Program AnalystConducted the inspection and authored the report
Ardalan GharachorlooLicensing Program AnalystConducted the inspection
Yvonne Flores-LariosLicensing Program ManagerSupervisor of the inspection

Inspection Report

Census: 60 Capacity: 100 Deficiencies: 0 Date: Aug 16, 2024

Visit Reason
The visit was a Case Management - Other type of inspection conducted unannounced to evaluate the facility and present Component III information to the Executive Director.

Findings
LPAs Luisa Fontanilla and Ardalan Gharachorloo conducted Component III with the Executive Director Yolanda Harrell, including a PowerPoint presentation. A copy of the report was provided to the Executive Director.

Employees mentioned
NameTitleContext
Yolanda HarrellExecutive DirectorMet with during the Component III presentation and inspection.
Luisa FontanillaLicensing Program AnalystConducted Component III presentation and inspection.
Ardalan GharachorlooLicensing Program AnalystConducted Component III presentation and inspection.

Report

February 20, 2026

Report

November 12, 2025

Report

October 3, 2025

Report

September 10, 2025

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