Inspection Reports for Highland Court Memory Care

WA, 98362

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Deficiencies (last 2 years)

Deficiencies (over 2 years) 1 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

84% better than Washington average
Washington average: 6.3 deficiencies/year

Deficiencies per year

4 3 2 1 0
2023
2025

Census

Latest occupancy rate 35 residents

Based on a August 2025 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Census over time

0 9 18 27 36 45 Nov 2023 Jul 2025 Aug 2025

Inspection Report

Life Safety
Deficiencies: 0 Date: Aug 27, 2025

Visit Reason
The Office of the State Fire Marshal conducted an inspection at the facility on 08/27/2025.

Findings
No violations were observed during this inspection, indicating full compliance with fire safety regulations.

Inspection Report

Complaint Investigation
Census: 35 Deficiencies: 1 Date: Aug 14, 2025

Visit Reason
The department conducted an unannounced on-site complaint investigation on 08/14/2025 regarding infection control practices during a COVID outbreak at Highland Court Memory Care.

Complaint Details
Infection Control: Staff were not fit tested and were observed performing care on COVID positive residents without proper PPE during a COVID outbreak. The complaint was substantiated with failed provider practice identified and citations written.
Findings
The facility failed to follow guidance from the Local Health Jurisdiction during a COVID outbreak by not ensuring staff were fit tested to wear N-95 respirators and by staff performing care on COVID positive residents without proper personal protective equipment (PPE). A failed provider practice was identified and citations were written.

Deficiencies (1)
Facility failed to ensure staff were fit tested for an N95 respirator and failed to ensure staff donned personal protective equipment when entering COVID positive residents' rooms.
Report Facts
Total residents: 35 Resident sample size: 3 Closed records sample size: 2 Staff fit tested: 0

Employees mentioned
NameTitleContext
Pamela HorlickNCI RN Complaint InvestigatorInvestigator conducting the complaint investigation
Laurie AndersonCommunity Field ManagerSigned letter addressing deficiencies
Clinton FridleyResidential Care ServicesSigned statement of deficiencies
Helen MillerAdministrator (or Representative)Signed plan of correction and attestation statement

Inspection Report

Follow-Up
Census: 9 Capacity: 35 Deficiencies: 0 Date: Jul 16, 2025

Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies.

Findings
The follow-up inspection found no deficiencies, and the facility meets the Assisted Living Facility licensing requirements.

Report Facts
Sample residents reviewed: 9 Total residents: 35

Employees mentioned
NameTitleContext
Clinton FridleyAdult Family Home Nurse Field ManagerDepartment staff who did the on-site verification during the follow-up inspection
Emily BonifaceCommunity Program Nurse LicensorDepartment staff who inspected the Assisted Living Facility
Megan ZerbyCommunity ALF/AFH LicensorDepartment staff who inspected the Assisted Living Facility

Inspection Report

Complaint Investigation
Census: 33 Deficiencies: 1 Date: Nov 6, 2023

Visit Reason
The investigation was conducted due to a complaint alleging quality of care concerns after a named resident was found on the floor with a head injury.

Complaint Details
Complaint related to quality of care after a named resident was found on the floor with a head injury. The allegation was substantiated with a failed provider practice identified and citation(s) written.
Findings
The facility failed to ensure a staff member locked the wheels on the resident’s wheelchair during a transfer, which placed the resident at risk for avoidable injuries. No other concerns were found for additional residents reviewed.

Deficiencies (1)
Facility failed to ensure a staff member locked the wheels on the resident’s wheelchair during a transfer to prevent avoidable injuries.
Report Facts
Total residents: 33 Resident sample size: 2 Closed records sample size: 1

Employees mentioned
NameTitleContext
Phan PhamNurse SurveyorInvestigator who conducted the complaint investigation

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