Deficiencies (last 2 years)
Deficiencies (over 2 years)
1 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
84% better than Washington average
Washington average: 6.3 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
35 residents
Based on a August 2025 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Census over time
Inspection Report
Life Safety
Deficiencies: 0
Date: Aug 27, 2025
Visit Reason
The Office of the State Fire Marshal conducted an inspection at the facility on 08/27/2025.
Findings
No violations were observed during this inspection, indicating full compliance with fire safety regulations.
Inspection Report
Complaint Investigation
Census: 35
Deficiencies: 1
Date: Aug 14, 2025
Visit Reason
The department conducted an unannounced on-site complaint investigation on 08/14/2025 regarding infection control practices during a COVID outbreak at Highland Court Memory Care.
Complaint Details
Infection Control: Staff were not fit tested and were observed performing care on COVID positive residents without proper PPE during a COVID outbreak. The complaint was substantiated with failed provider practice identified and citations written.
Findings
The facility failed to follow guidance from the Local Health Jurisdiction during a COVID outbreak by not ensuring staff were fit tested to wear N-95 respirators and by staff performing care on COVID positive residents without proper personal protective equipment (PPE). A failed provider practice was identified and citations were written.
Deficiencies (1)
Facility failed to ensure staff were fit tested for an N95 respirator and failed to ensure staff donned personal protective equipment when entering COVID positive residents' rooms.
Report Facts
Total residents: 35
Resident sample size: 3
Closed records sample size: 2
Staff fit tested: 0
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Pamela Horlick | NCI RN Complaint Investigator | Investigator conducting the complaint investigation |
| Laurie Anderson | Community Field Manager | Signed letter addressing deficiencies |
| Clinton Fridley | Residential Care Services | Signed statement of deficiencies |
| Helen Miller | Administrator (or Representative) | Signed plan of correction and attestation statement |
Inspection Report
Follow-Up
Census: 9
Capacity: 35
Deficiencies: 0
Date: Jul 16, 2025
Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies.
Findings
The follow-up inspection found no deficiencies, and the facility meets the Assisted Living Facility licensing requirements.
Report Facts
Sample residents reviewed: 9
Total residents: 35
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Clinton Fridley | Adult Family Home Nurse Field Manager | Department staff who did the on-site verification during the follow-up inspection |
| Emily Boniface | Community Program Nurse Licensor | Department staff who inspected the Assisted Living Facility |
| Megan Zerby | Community ALF/AFH Licensor | Department staff who inspected the Assisted Living Facility |
Inspection Report
Complaint Investigation
Census: 33
Deficiencies: 1
Date: Nov 6, 2023
Visit Reason
The investigation was conducted due to a complaint alleging quality of care concerns after a named resident was found on the floor with a head injury.
Complaint Details
Complaint related to quality of care after a named resident was found on the floor with a head injury. The allegation was substantiated with a failed provider practice identified and citation(s) written.
Findings
The facility failed to ensure a staff member locked the wheels on the resident’s wheelchair during a transfer, which placed the resident at risk for avoidable injuries. No other concerns were found for additional residents reviewed.
Deficiencies (1)
Facility failed to ensure a staff member locked the wheels on the resident’s wheelchair during a transfer to prevent avoidable injuries.
Report Facts
Total residents: 33
Resident sample size: 2
Closed records sample size: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Phan Pham | Nurse Surveyor | Investigator who conducted the complaint investigation |
Viewing
Loading inspection reports...



