Failure to conspicuously display names and titles of nursing staff direct caregivers and nursing supervisors on duty for each shift.
Failure to provide adequate nursing staffing levels to meet minimum required hours of direct care per resident per day.
Failure to provide services in a dignified manner during meal service, including serving meals on trays in the dining room.
Failure to organize and participate in resident or family groups with private space and timely meetings.
Failure to notify the Office of the State Long-Term Care Ombudsman of hospital transfers or facility discharges for certain residents.
Failure to complete accurate Minimum Data Set (MDS) assessments for dental services and other care areas.
Failure to provide routine and emergency dental services as required.
Failure to provide a safe, clean, comfortable, and homelike environment, including maintenance of housekeeping and maintenance services.
Failure to maintain proper food safety standards including temperature control and removal of outdated food.
Failure to develop and implement comprehensive person-centered care plans including measurable objectives and timeframes.
Failure to provide adequate care plans for residents on hemodialysis including monitoring for bruit and thrill at access sites.
Failure to provide adequate care plans for urinary and bowel incontinence including interventions and monitoring.
Failure to provide adequate care plans for residents with depression including appropriate interventions and follow-up.
Failure to provide adequate care plans for residents requiring extensive assistance and transfers.
Failure to provide adequate care plans for residents with pressure ulcers including turning and repositioning.
Failure to provide adequate care plans for residents with bladder and bowel incontinence including scheduled checks and interventions.
Failure to provide adequate care plans for residents with diabetes including insulin administration and monitoring.
Failure to ensure residents are free from significant medication errors including insulin administration timing and monitoring.
Failure to maintain proper storage and temperature control of medications and biologicals.
Failure to maintain accurate and confidential resident records including medical and dental records.
Failure to provide routine dental services and timely referrals for lost or damaged dentures.
Failure to maintain infection prevention and control program including hand hygiene, blood glucose monitoring, and COVID-19 screening.
Failure to maintain proper food safety including temperature logs and removal of outdated food.
Failure to maintain safe environment including repair of toilet paper holders, sinks, and removal of dust and debris.
Failure to maintain privacy during wound care and other personal care activities.
Failure to ensure residents' rights to dignity, respect, and exercise of rights without interference or coercion.