Inspection Reports for Better Living Home, LLC
3016 East Blue Ridge Place, Chandler, AZ 85249, AZ, 85249
Back to Facility ProfileInspection Report Summary
The most recent inspection on December 19, 2025, resulted in enforcement action with a fine that has been paid in full. Earlier inspections identified multiple deficiencies related to medication storage, premises cleanliness, tuberculosis screening, opioid prescribing, service plans, caregiver supervision, and emergency standards. Enforcement actions included fines totaling at least $750, with issues such as failure to verify caregiver skills and improper medication storage cited. Complaint investigations were not listed in the available reports. The pattern of citations and enforcement actions suggests ongoing challenges with compliance, with no clear improvement trend evident.
Deficiencies (last 2 years)
Deficiencies (over 2 years)
11.5 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
211% worse than Arizona average
Arizona average: 3.7 deficiencies/yearDeficiencies per year
12
9
6
3
0
Enforcement Action
Enforcement
Fines: 1
Total: $500.00
Date: Dec 19, 2025
Summary
The enforcement resulted in a fine which has been paid in full.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $500.00 | Fine related to enforcement action #00148963 | Paid |
Inspection Report
Annual Inspection
Capacity: 5
Deficiencies: 9
Date: Oct 20, 2025
Visit Reason
Nine deficiencies were found related to tuberculosis screening, opioid prescribing, residency agreements, service plans, medical records, medication services, emergency and safety standards, and environmental standards.
Findings
Nine deficiencies were found related to tuberculosis screening, opioid prescribing, residency agreements, service plans, medical records, medication services, emergency and safety standards, and environmental standards.
Deficiencies (9)
R9-10-113.A.2.a-f. Tuberculosis Screening
R9-10-120.F.4.a-c. Opioid Prescribing and Treatment
R9-10-807.A.1-2. Residency and Residency Agreements
R9-10-808.C.1.g. Service Plans
R9-10-811.A.5. Medical Records
R9-10-817.B.3.b. Medication Services
R9-10-817.F.1. Medication Services
R9-10-819.A.1.a-d. Emergency and Safety Standards
R9-10-820.A.1.a. Environmental Standards
Inspection Report
Enforcement
Deficiencies: 2
Date: Oct 20, 2025
Visit Reason
The inspection was conducted due to enforcement concerns related to violations listed in the Civil Fines Table, including medication storage and premises cleanliness.
Findings
The facility was found to have repeat deficiencies involving improper medication storage and failure to clean and disinfect premises according to policies, posing risks to residents' health and safety. Civil fines totaling $500 were assessed.
Deficiencies (2)
The manager failed to ensure that medication was stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage.
The manager failed to ensure that the premises were cleaned and, if applicable, disinfected according to policies and procedures designed to prevent, minimize, and control illness or infection.
Report Facts
Civil fines total amount: 500
Penalty amount: 250
Penalty amount: 250
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Thelma McCluskey | Licensee/Director/Provider | Named in enforcement agreement and signed the document |
| Dawn Butler | Bureau Chief | Signed enforcement agreement |
| Thomas Salow | Assistant Director | Signed enforcement agreement |
| Aaron Telles | Deputy Bureau Chief | Listed on enforcement agreement |
| Laura Redpath | Compliance Officer Supervisor | Signed enforcement agreement |
Enforcement Action
Enforcement
Fines: 1
Total: $250.00
Date: May 31, 2023
Summary
The facility was found to have failed to verify and document the skills and knowledge of an assistant caregiver before providing physical health services, resulting in a civil fine.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $250.00 | Failure to verify and document one assistant caregiver's skills and knowledge before providing physical health services. | Pending |
Enforcement Action
Enforcement
Fines: 1
Total: $250.00
Date: May 9, 2023
Summary
A fine of $250.00 was imposed and has been paid in full.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $250.00 | Enforcement action fine | Paid |
Inspection Report
Annual Inspection
Capacity: 5
Deficiencies: 12
Date: Apr 20, 2023
Visit Reason
Twelve deficiencies were found related to fall prevention training, employee compliance, caregiver supervision, service plans, vaccination documentation, medication storage, disaster drills, and premises cleanliness.
Findings
Twelve deficiencies were found related to fall prevention training, employee compliance, caregiver supervision, service plans, vaccination documentation, medication storage, disaster drills, and premises cleanliness.
Deficiencies (12)
36-420.01. Fall prevention and fall recovery training programs
A.R.S. § 36-411. Employee fingerprint clearance compliance
A. A manager shall ensure that: 2. An assistant caregiver interacts with residents under supervision
A. A manager shall ensure that: 4. Caregiver's or assistant caregiver's skills and knowledge verified
B. A manager shall ensure documentation dated within 90 calendar days before acceptance
A. Except as required, resident has a written service plan including level of service
C. A manager shall ensure resident's medical record contains vaccination notification documentation
B. Manager shall not accept or retain resident unable to ambulate without PCP approval
C. Manager shall ensure service plan includes personal safety strategies
F. Medication stored in a separate locked room, closet, cabinet, or self-contained unit
A. Manager shall ensure disaster drill conducted on each shift quarterly and documented
A. Manager shall ensure premises and equipment cleaned and disinfected per policies
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