Inspection Reports for Belmont Village Senior Living San Jose
500 S Winchester Blvd, San Jose, CA 95128, United States, CA, 95128
Back to Facility ProfileInspection Report Summary
Most inspections found no deficiencies, with routine annual visits and complaint investigations generally showing compliance with regulations and proper care practices. Several complaint investigations were unsubstantiated, including allegations of abuse, medication errors, and inadequate cleaning. However, the most recent report from July 22, 2025, substantiated one complaint where a staff member inappropriately restrained a resident’s wrist, posing a risk to the resident’s safety and rights; the staff member was terminated and the deficiency was cleared during the visit. Other issues noted in the past involved isolated incidents of rough handling by staff, but no fines, license suspensions, or enforcement actions were listed in the available reports. The facility appears to have maintained a mostly positive record with occasional isolated concerns that have been addressed promptly.
Deficiencies (last 6 years)
Deficiencies are regulatory violations found during state inspections.
Deficiencies per year
Census
Based on a June 2025 inspection.
Census over time
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Rachel Brown | Executive Director | Met with Licensing Program Analyst during investigation and reviewed report findings |
| Christine Kabariti | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Jackie Jin | Licensing Program Manager | Named in report as Licensing Program Manager overseeing the investigation |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Rachel Brown | Executive Director | Met with Licensing Program Analyst during investigation and reviewed report findings |
| Christine Kabariti | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Jackie Jin | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Rachel Brown | Administrator | Met with Licensing Program Analyst during inspection |
| Grace Donato | Licensing Program Analyst | Conducted the inspection visit |
| Jackie Jin | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
| Name | Title | Context |
|---|---|---|
| Rachel Brown | Executive Director / Administrator | Named in relation to incident response and remediation efforts |
| Manuel Monter | Licensing Program Analyst | Conducted the inspection visit and facility tour |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Rachel Brown | Executive Director | Met with Licensing Program Analyst during the visit and provided information about the incident. |
| Christine Kabariti | Licensing Program Analyst | Conducted the unannounced case management incident visit. |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Jaime Vado | Licensing Program Analyst | Conducted the complaint investigation visit |
| Rachel Brown | Executive Director | Met with Licensing Program Analyst during investigation |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Jaime Vado | Licensing Program Analyst | Conducted the complaint investigation |
| Rachel Brown | Executive Director | Met with investigator during the visit |
Inspection Report
Follow-Up| Name | Title | Context |
|---|---|---|
| Rachel Brown | Executive Director | Met with Licensing Program Analysts and involved in incident follow-up |
| Christine Dolores | Licensing Program Analyst | Conducted the case management incident visit |
| Santino Fortes | Licensing Program Analyst | Conducted the case management incident visit |
Inspection Report
| Name | Title | Context |
|---|---|---|
| Rachel Brown | Executive Director | Met with Licensing Program Analyst during the visit and confirmed staff member S1 is not an employee. |
| Christine Dolores | Licensing Program Analyst | Conducted the unannounced case management visit and delivered the immediate exclusion letter. |
| Sarah Yip | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Rachel Brown | Administrator | Met with Licensing Program Analyst during inspection |
| Grace Donato | Licensing Program Analyst | Conducted the inspection visit |
| Jackie Jin | Licensing Program Manager | Named in report header |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Rachel Brown | Executive Director | Met with Licensing Program Analyst during the visit and was involved in the incident review |
| Christine Dolores | Licensing Program Analyst | Conducted the unannounced case management - incident visit |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Steve Chang | Licensing Program Analyst | Conducted the complaint investigation visit and delivered findings |
| Allyson Fujii | Memory Program Coordinator | Met with investigator during visit and involved in activity program discussion |
| Gilda Deocares | Administrator | Facility administrator named in report header |
| Romeo Manzano | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation |
| Chihhsien Chang | Licensing Program Analyst | Conducted the complaint investigation |
| Director of Resident Care Service | Director of Resident Care Service | Interviewed regarding medication administration policies |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Grace Donato | Licensing Program Analyst | Conducted the complaint investigation visit and authored the report |
| Gilda Deocares | Director of Resident Care Services | Met with Licensing Program Analyst during the investigation |
| Jackie Jin | Licensing Program Manager | Named in the report as Licensing Program Manager |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Gilda Deocares | Director of Resident Care Services | Met with Licensing Program Analyst during investigation |
| Grace Donato | Licensing Program Analyst | Conducted the complaint investigation visit |
| Jackie Jin | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Grace Donato | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Gilda Deocares | Director of Resident Care Services | Met with Licensing Program Analyst during investigation |
| Jackie Jin | Licensing Program Manager | Reviewed the complaint investigation report |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Grace Donato | Licensing Program Analyst | Conducted the complaint investigation and unannounced visit |
| Jackie Jin | Licensing Program Manager | Named in the report as Licensing Program Manager |
| Rachel Brown | Executive Director | Met with Licensing Program Analyst during the visit |
| Allyson Fujii | Memory Program Coordinator | Met with Licensing Program Analyst during the visit |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Grace Donato | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Allyson Fujii | Memory Program Coordinator | Met with the Licensing Program Analyst during the investigation |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Gilda Deocares | Director of Resident Care Services | Met with Licensing Program Analyst during investigation and interviewed regarding the incident |
| Christine Dolores | Licensing Program Analyst | Conducted the unannounced case management incident visit |
| Natalie Barman | Administrator | Facility administrator named in the report header |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Gilda Deocares | Director of Resident Care Services | Met with Licensing Program Analyst during the visit and discussed the incident |
| Christine Dolores | Licensing Program Analyst | Conducted the case management - incident visit |
| Sarah Yip | Licensing Program Manager | Named in the report as Licensing Program Manager |
Inspection Report
| Name | Title | Context |
|---|---|---|
| Gilda Deocares | Director of Resident Care Services | Met with Licensing Program Analyst during the visit and received the immediate exclusion letter. |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Ryker Heberle | Licensing Program Analyst | Conducted the complaint investigation visit and authored the report |
| Natalie Barman | Administrator | Met with Licensing Program Analyst during investigation and signed report |
| Gilda Deocares | Administrator | Named as facility administrator in report header |
| Sarah Yip | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Natalie Barman | Executive Director | Met with Licensing Program Analyst during the inspection. |
| Christine Dolores | Licensing Program Analyst | Conducted the annual inspection focusing on infection control. |
| Jackie Jin | Licensing Program Manager | Named in the report as Licensing Program Manager. |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Natalie Barman | Executive Director | Met with Licensing Program Analyst during the infection control site visit. |
| Karen Taku | Licensing Program Analyst | Conducted the unannounced Infection Control site visit. |
| Gilda Deocares | Administrator | Named as facility administrator. |
Inspection Report
| Name | Title | Context |
|---|---|---|
| Natalie Barman | Executive Director | Met with Licensing Program Analyst and Clinical Consultant during the tele-visit. |
| Gilda Deocares | Administrator | Met with Licensing Program Analyst and Clinical Consultant during the tele-visit. |
Report
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