Facility type
Skilled Care
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Nursing Home in Wisconsin
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Dove Healthcare – West Eau Claire
Nursing Home in Wisconsin
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Dove Healthcare – West Eau Claire
Dove Healthcare - West Eau Claire offers personalized short-term rehabilitation and long-term care. The facility provides a full spectrum of care options including skilled nursing, rehabilitation, and end-of-life care. Residents can expect compassionate care from skilled nurses and certified nursing assistants 24/7.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
83
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
84.2%
Residents per day (avg)
65
Occupancy rate
84.2%
Residents per day (avg)
65
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
55% of new residents, usually for short-term rehab.
Typical stay
26 days
Private pay
42% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
3% of new residents, often for long-term daily care.
Typical stay
3 - 4 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$10.1M
Profit
$1.0M
Privately-owned community
Operated by a business corporation.
Home revenue
$10,062,887.00
Profit
$1,006,837.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$9.1M
83-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
License details
County:
EAU CLAIRE
Additional licensing details
CMS Certification Number:
525387
Certification type:
Title 18 SNF Title 19 NF
Awards:
2026 Best Nursing Home badge from U.S. News & World Report
Ownership & operating entity
Dove Healthcare – West Eau Claire is administrated by TRICIA THATCHER.
Owner name:
WEST EAU CLAIRE REHABILITATION AND NURSING CENTER
Profit status:
FOR PROFIT
Safety & Compliance
Care Services
Independent Living
Contact Information
Fax:
(715) 552-1033
Programs & Activities
Activities
A variety of daily activities encourage socialization and camaraderie, as well as routine community outings.
Religious Services
Community clergy provide worship services.
Dining & Nutrition
Food Description
Three nutritious meals daily with snacks and beverages available 24-hours a day.
Meals Included
Yes
Meals Per Day
3
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Health Inspection History
Inspections
Total health inspections
2
Wisconsin average 6
Last Health inspection on Mar 2025
Total health citations
12
Wisconsin average 27.3
Citations per inspection
6
Wisconsin average 4.19
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
10 of 12 citations resulted from standard inspections; and 2 of 12 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Wisconsin averageWisconsin average: 0.9
Serious Health citations
1
1
17% better than Wisconsin averageWisconsin average: 1.2
0 critical citations
1 serious citation
11 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 20, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 20, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 20, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 20, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 20, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 20, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Mar 20, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Mar 20, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Wisconsin The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
Filter by care type
Dove Healthcare – West Eau Claire
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
EAU CLAIRE
70
A Colfax Senior Living LLC
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Colfax
58
Achievements
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
UNION GROVE
50
Alden Estates of Jefferson
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
JEFFERSON
120
Alden Meadow Park Health Care Center, Inc
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
CLINTON
94
Places of interest near Dove Healthcare – West Eau Claire
208.6 miles from city center
EAU CLAIRE, WI 54703
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
255
Employees
211
Contractors
44
Staff to resident ratio
3.81:1
58% better than Wisconsin averageWisconsin average ratio: 2.41:1
Avg staff/day
65
Average shift
7.3 hours
0% compared with Wisconsin averageWisconsin average: 7.3 hours
Total staff hours (quarter)
43,078
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
50
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
9
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
130
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
6.2%
2,681 contractor hours this quarter
Certified Nursing Assistant: 26
Registered Nurse: 15
Licensed Practical Nurse: 1
Occupational Therapy Assistant: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 104 | 26 | 130 | 19,172 | 91 | 100% | 7.2 |
| Registered Nurse | 35 | 15 | 50 | 8,109 | 91 | 100% | 7.2 |
| Medication Aide/Technician | 23 | 0 | 23 | 3,656 | 91 | 100% | 7.9 |
| Clinical Nurse Specialist | 8 | 0 | 8 | 2,723 | 64 | 70% | 7.9 |
| Mental Health Service Worker | 5 | 0 | 5 | 2,287 | 68 | 75% | 7.9 |
| Licensed Practical Nurse | 8 | 1 | 9 | 1,712 | 89 | 98% | 7.9 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,076 | 86 | 95% | 7.2 |
| Speech Language Pathologist | 7 | 0 | 7 | 760 | 71 | 78% | 5.7 |
| Dental Services Staff | 4 | 0 | 4 | 553 | 46 | 51% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 58 | 64% | 9 |
| Physical Therapy Aide | 3 | 0 | 3 | 493 | 65 | 71% | 5.3 |
| Administrator | 1 | 0 | 1 | 465 | 62 | 68% | 7.5 |
| Dietitian | 1 | 0 | 1 | 450 | 60 | 66% | 7.5 |
| Physical Therapy Assistant | 1 | 0 | 1 | 388 | 64 | 70% | 6.1 |
| Occupational Therapy Aide | 1 | 0 | 1 | 273 | 65 | 71% | 4.2 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 271 | 52 | 57% | 5.1 |
| Qualified Social Worker | 2 | 0 | 2 | 127 | 56 | 62% | 2.2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 29 | 6 | 7% | 4.8 |
| Medical Director | 0 | 1 | 1 | 16 | 3 | 3% | 5.3 |
130 Certified Nursing Assistant
% of Days
100%
50 Registered Nurse
% of Days
100%
23 Medication Aide/Technician
% of Days
100%
8 Clinical Nurse Specialist
% of Days
70%
5 Mental Health Service Worker
% of Days
75%
9 Licensed Practical Nurse
% of Days
98%
4 Other Dietary Services Staff
% of Days
95%
7 Speech Language Pathologist
% of Days
78%
4 Dental Services Staff
% of Days
51%
1 Nurse Practitioner
% of Days
64%
3 Physical Therapy Aide
% of Days
71%
1 Administrator
% of Days
68%
1 Dietitian
% of Days
66%
1 Physical Therapy Assistant
% of Days
70%
1 Occupational Therapy Aide
% of Days
71%
3 Respiratory Therapy Technician
% of Days
57%
2 Qualified Social Worker
% of Days
62%
1 Occupational Therapy Assistant
% of Days
7%
1 Medical Director
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
67 residents
Residents by payment source
Medicare
20 residents (29.9%)
Medicaid
30 residents (44.8%)
Private pay or other
17 residents (25.4%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.7
7% better than Wisconsin averageWisconsin average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.5
7% better than Wisconsin averageWisconsin average: 22.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
18.8%
Percent of long-stay residents whose need for help with daily activities has increased
18.8%
6% worse than Wisconsin averageWisconsin average: 17.6%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
18.3%
Percent of long-stay residents whose ability to move independently worsened
18.3%
20% better than Wisconsin averageWisconsin average: 22.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.5%
6% better than Wisconsin averageWisconsin average: 26.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.5%
Percent of long-stay residents experiencing one or more falls with major injury
0.5%
83% better than Wisconsin averageWisconsin average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.2%
Percent of long-stay high risk residents with pressure ulcers
7.2%
31% worse than Wisconsin averageWisconsin average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.7%
Percent of long-stay residents with a urinary tract infection
1.7%
47% better than Wisconsin averageWisconsin average: 3.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.9%
Percent of long-stay residents who lose too much weight
3.9%
21% better than Wisconsin averageWisconsin average: 4.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
5.5%
Percent of long-stay residents who have depressive symptoms
5.5%
9% worse than Wisconsin averageWisconsin average: 5.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
10.1%
Percent of long-stay residents who received an antipsychotic medication
10.1%
37% better than Wisconsin averageWisconsin average: 16.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
94.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
94.7%
In line with Wisconsin averageWisconsin average: 95.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.3%
In line with Wisconsin averageWisconsin average: 95.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.8%
In line with Wisconsin averageWisconsin average: 87.3%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Wisconsin averageWisconsin average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
86.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
86.2%
5% better than Wisconsin averageWisconsin average: 82.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Dove Healthcare – West Eau Claire based on CMS SNF Cost Reports.
Occupancy Rate
84.2%
↑ 10.7pp vs 2022
Net Income
$1,006,837
↑ ~$804K vs 2022
Total Payroll
$6,038,734
↑ ~$553K vs 2022
Profit Margin
11.2%
↑ 8.5pp vs 2022
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