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Nursing Home in Springfield

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Brookhaven Nursing &Amp; Rehab

Nursing Home in Springfield

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Brookhaven Nursing &Amp; Rehab

SPRINGFIELD, MO 65802-5241 View map
Overview of Brookhaven Nursing & Rehab
Brookhaven Nursing & Rehab is a long-term care facility located in Springfield, MO. It provides comprehensive and quality care under physician supervision, focusing on the physical, mental, and psychosocial well-being of its residents. The facility offers a range of services including skilled nursing care, rehabilitation services, and daily activities.
(417) 874-9600

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
3/5
Missouri average: 2.6/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Missouri average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
Missouri average: 2.2/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
3/5
Missouri average: 2.8/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
4h 47m per day

This home provides 26% more nursing time per resident than the Missouri average.

Missouri average: 3h 49m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 14m per day 28m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 28m per day 2h 20m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 2h 41m per day 3h 3m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 1m per day 2m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 9m per day 20m per day 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 90

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Missouri average
Occupancy rate 77.8%
Residents per day (avg) 70
Occupancy rate
77.8%
Residents per day (avg)
70

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

2% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

23% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

75% of new residents, often for long-term daily care.

Typical stay 3 - 4 months

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$5.6M
Operating loss
-$139.0K
Privately-owned community Operated by a business corporation.
Home revenue
$5,553,537.00
Operating loss
$-138,987.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.4M
44.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.2M
Total costs $5.7M
Bed community size
90-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
16 years in operation
A community with a solid operating history and experience delivering ongoing care.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
78%
In line with Missouri average
Occupied beds
70 / 90
Average residents 72 per day

License details

Facility type
Snf
County: GREENE

Additional licensing details

CMS Certification Number: 265835
Certification type: Medicare/Medicaid

Ownership & operating entity

Brookhaven Nursing &Amp; Rehab is administrated by KYLE JONES.

Owner name: N & R OF BROOKHAVEN, LLC

Safety & Compliance

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Heather Brown

Care Services

Doctor on Staff
Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing

All Levels of Care

Skilled Nursing Care
Physical And Occupational Therapies
Dietitians
Behavioral And Alzheimer’s Care
Activities
Hospice

Amenities & Lifestyle

Professional Medical Care
Rehab Services
Doctor On Call 24 Hours
Daily Activities
Pharmaceutical Services
Housekeeping & Laundry
Free Cna & Cmt Classes

Programs & Activities

Specific Programs
About Us, Services, Calendar, Virtual Tour, Resident Transportation, Careers, Contact Us, Pay My Bill
Contact Brookhaven Nursing &Amp; Rehab

Inspection History

In Missouri, the Department of Health and Senior Services, Division of Regulation and Licensure performs the inspections and unannounced surveys required for all long-term care providers.

6 visits/inspections

3 visits/inspections triggered by complaints

4 routine inspections

Results

6 with issues

0 without issues

Latest inspection

Date September 4, 2025
Complaint Investigation

43 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Health Inspection History

Inspections
Total health inspections 6

Missouri average 6.6


Last Health inspection on Sep 2025

Total health citations 36

Missouri average 36.5

Citations per inspection
6

Missouri average 5.67


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

26 of 36 citations resulted from standard inspections; 7 of 36 resulted from complaint investigations; and 3 of 36 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Missouri average

Missouri average: 0.7


Serious Health citations More info 0
100% better than Missouri average

Missouri average: 1

0 critical citations More info Missouri average: 0.7

0 serious citations More info Missouri average: 1

36 moderate citations More info Missouri average: 33.6

0 minor citations More info Missouri average: 1.2
Citations history (last 3 years)
Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Sep 04, 2025
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Sep 04, 2025
Corrected

Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Sep 04, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Dec 13, 2024
Corrected

Compare Nursing Homes around Springfield The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.

5 facilities compared · CMS & MO Dept. of Health data · Updated Apr 2026

Filter by care type
The Manor at Elfindale
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Springfield (Fassnight)
100
88.7%
+33%
5.08
+51%
+36%
0
3
3.0
0
93
A+
51
Vetter Senior Living
$13.3M
$6.1M
45.4%
265804
Private Rooms
Glendale Gardens Nursing & Rehab
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

SPRINGFIELD
120
76.5%
+15%
3.49
-35%
-7%
0
24
3.4
0
97
-
-
Sharp, Brian
$8.5M
$3.4M
39.9%
265473
-
Brookhaven Nursing &Amp; Rehab
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

SPRINGFIELD
90
76.9%
+15%
4.79
-68%
+28%
0
36
6.0
0
70
A+
-
Knapp, Adam
$5.2M
$2.4M
47%
265835
-
Cedarhurst of Springfield
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

SPRINGFIELD
66
-
-
-
-
-
-
-
-
0
0
0.0
0
-
-
-
-
-
-
-
-
-
James River Nursing and Rehabilitation
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

SPRINGFIELD
120
-
-
-
-
-
-
-
-
0
0
0.0
0
-
A+
-
-
-
-
-
-
-

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Address SPRINGFIELD, MO 65802-5241

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 79
Employees 61
Contractors 18
Staff to resident ratio 1.00:1
42% worse than Missouri average

Missouri average ratio: 1.71:1

Avg staff/day 32
Average shift 8.4 hours
0% compared with Missouri average

Missouri average: 8.1 hours

Total staff hours (quarter) 24,356
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 2
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.4 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 6
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.9 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 27
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.7 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

2.9%

699 contractor hours this quarter

Physical Therapy Aide: 7 Speech Language Pathologist: 3 Respiratory Therapy Technician: 3 Physical Therapy Assistant: 2 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Qualified Social Worker: 1
Staff by category
Certified Nursing Assistant2702710,45791100%8.7
Medication Aide/Technician100103,50891100%7.9
Nurse Aide in Training8083,20891100%8.8
Licensed Practical Nurse6062,3869099%9.9
Clinical Nurse Specialist2021,0117785%7.5
RN Director of Nursing1017106976%10.3
Other Dietary Services Staff1014946268%8
Dietitian1014836268%7.8
Administrator1014755965%8
Registered Nurse2024745358%8.4
Dental Services Staff1014105965%6.9
Speech Language Pathologist0333736470%5.2
Physical Therapy Assistant0221254246%2.6
Physical Therapy Aide077681618%4.3
Respiratory Therapy Technician033572629%2.2
Occupational Therapy Aide0115367%8.8
Nurse Practitioner101431415%3
Occupational Therapy Assistant0112367%3.9
Qualified Social Worker011011%0.2
27 Certified Nursing Assistant
% of Days 100%
10 Medication Aide/Technician
% of Days 100%
8 Nurse Aide in Training
% of Days 100%
6 Licensed Practical Nurse
% of Days 99%
2 Clinical Nurse Specialist
% of Days 85%
1 RN Director of Nursing
% of Days 76%
1 Other Dietary Services Staff
% of Days 68%
1 Dietitian
% of Days 68%
1 Administrator
% of Days 65%
2 Registered Nurse
% of Days 58%
1 Dental Services Staff
% of Days 65%
3 Speech Language Pathologist
% of Days 70%
2 Physical Therapy Assistant
% of Days 46%
7 Physical Therapy Aide
% of Days 18%
3 Respiratory Therapy Technician
% of Days 29%
1 Occupational Therapy Aide
% of Days 7%
1 Nurse Practitioner
% of Days 15%
1 Occupational Therapy Assistant
% of Days 7%
1 Qualified Social Worker
% of Days 1%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
79 residents
Residents by payment source
Medicaid
75 residents (94.9%)
Private pay or other
4 residents (5.1%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.2
44% better than Missouri average

Missouri average: 10.9

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 10.5
46% better than Missouri average

Missouri average: 19.5

Long-stay resident measures
Average Missouri avg: 3.1 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 12.0%
39% better than Missouri average

Missouri average: 19.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 9.3%
55% better than Missouri average

Missouri average: 20.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 10.1%
44% better than Missouri average

Missouri average: 18.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.5%
14% better than Missouri average

Missouri average: 4.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 1.1%
78% better than Missouri average

Missouri average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 7.6%
181% worse than Missouri average

Missouri average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.9%
12% better than Missouri average

Missouri average: 5.6%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 5.8%
55% better than Missouri average

Missouri average: 12.8%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 38.7%
76% worse than Missouri average

Missouri average: 22.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 68.4%
20% worse than Missouri average

Missouri average: 85.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.8%
9% better than Missouri average

Missouri average: 90.9%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 77.8%
17% better than Missouri average

Missouri average: 66.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.4%
10% worse than Missouri average

Missouri average: 2.2%

Guides for Better Senior Living

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Financial Aid for Missouri Seniors

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Aged and Disabled Waiver

Missouri Medicaid A&D Waiver

Age 65+ or disabled, Missouri resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural access prioritized.

Missouri Supplemental Nursing Care (SNC)

MO SNC

Age 65+, Missouri resident, in approved facility.

~$1,215/month (individual).

$2,000 (individual).

Supplements SSI; facility-based only.

Structured Family Caregiving Waiver (SFCW)

Missouri Structured Family Caregiving Waiver

Age 65+, Missouri resident, MO HealthNet-eligible, NFLOC, dementia diagnosis, live with caregiver.

~$2,901/month (300% FBR, individual); QIT required.

$5,909.25 (individual), $11,818.45 (couple).

Caregiver must be family; small program size.

MO HealthNet Aged, Blind, and Disabled (ABD)

Missouri MO HealthNet ABD

Age 65+ or disabled, Missouri resident, MO HealthNet-eligible, needs help with 1+ ADL.

~$1,690/month (individual, projected); spenddown allowed.

$5,909.25 (individual), $11,818.45 (couple).

Less intensive than waivers; statewide access.

Medicare Savings Program (MSP)

Missouri Medicare Savings Program

Age 65+ or disabled, Missouri resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Missouri Caregiver Program (Customized Caregiver Training & Relief)

Missouri Caregiver Program

Caregivers of 60+ with dementia, Missouri resident, functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year individual).

Not assessed; need-based.

Administered via AAAs and Alzheimer’s Association; rural focus.

Senior Community Service Employment Program (SCSEP)

Missouri SCSEP

Age 55+, unemployed, low-income, Missouri resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Missouri VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Missouri resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.